Other DIO Hub Locations will be considered upon successful application
Job Summary
About the Defence Infrastructure Organisation
Do you want to work for the Defence Infrastructure Organisation (DIO) and play a key role in keeping our country safe through caring for the Defence estate and those that depend on it? DIO manages the Defence estate, one of the UK’s largest and most diverse property portfolios, enabling the armed forces and Defence civilians to live, work, train and deploy. From net carbon-zero accommodation to runways for the F35 fighter jets, our outputs are unique in the UK and across the globe!
Business Improvement Team
The Business Improvement Team’s primary focus is driving business improvement and optimising our services within wider DIO organisation. From ideation to cultural embedment, we will work with the organisation to ensure that high quality Defence infrastructure and customer service is delivered more quickly, efficiently, and effectively with limited impact to front line staff.
Summary of the Role
As Assistant Head Business Change Manager, you will work collaboratively with a wide range of business stakeholders and people to get them ready for change, and lead the implementation and embedding of improvement activity across multiple projects in order to deliver benefits and value to our customers.
This position is advertised at 37 hours per week.
Job Description
As Assistant Hd Business Change Manager, you will work collaboratively with a wide range of business stakeholders and people to get them ready for change, and lead the implementation and embedding of improvement activity across multiple projects in order to deliver benefits and value to our customers. Main responsibilities include:
* Identify and classify stakeholders and lead the creation and delivery of engagement plans to ensure; buy-in to the case for change, involvement at the right time, and the realisation of benefits and outcomes
* Ensuring all end user impacts are assessed and suitably accounted for in project plans and interventions. Working across projects to drive the identification of cross-cutting interdependencies and inputting to risk mitigation strategies
* Develop, execute and monitor communications strategies and plans, working with project teams to develop content for all key stakeholder groups
* Establish and drive maintenance and coherence of implementation plans
* Drive the adoption of change through analysing learning needs to build training/learning plans and manage through delivery to evaluation.
* Identify and validate business readiness criteria to develop operational readiness plans, leading on the tracking of these to inform and assure go/no-go decisions.
* Work in partnership with the Benefits Manager and stakeholders to assess and report benefits realisation to ensure change is embedded
The role will operate within MODs Project Delivery Framework, be part of Defence Digital’s “Business Change and Benefits Management Community of Practice”. Additionally this role is expected to provide visible leadership in the development of change and project management capability within the DIO, through championing the use of best practice; standards, tools and processes.
Responsibilities
As Assistant Hd Business Change Manager, you will work collaboratively with a wide range of business stakeholders and people to get them ready for change, and lead the implementation and embedding of improvement activity across multiple projects in order to deliver benefits and value to our customers. Main responsibilities include:
* Identify and classify stakeholders and lead the creation and delivery of engagement plans to ensure; buy-in to the case for change, involvement at the right time, and the realisation of benefits and outcomes
* Ensuring all end user impacts are assessed and suitably accounted for in project plans and interventions. Working across projects to drive the identification of cross-cutting interdependencies and inputting to risk mitigation strategies
* Develop, execute and monitor communications strategies and plans, working with project teams to develop content for all key stakeholder groups
* Establish and drive maintenance and coherence of implementation plans
* Drive the adoption of change through analysing learning needs to build training/learning plans and manage through delivery to evaluation.
* Identify and validate business readiness criteria to develop operational readiness plans, leading on the tracking of these to inform and assure go/no-go decisions.
* Work in partnership with the Benefits Manager and stakeholders to assess and report benefits realisation to ensure change is embedded
The role will operate within MODs Project Delivery Framework, be part of Defence Digital’s “Business Change and Benefits Management Community of Practice”. Additionally this role is expected to provide visible leadership in the development of change and project management capability within the DIO, through championing the use of best practice; standards, tools and processes.
Person specification
We are looking for someone who can demonstrate the following experience:
Essential
* Extensive experience in high profile and complex Business Change Management, Project and Programme Delivery.
* Have strong leadership skills with evidence of working alongside geographically dispersed and multi-disciplinary teams.
* Understand personal leadership style and how and when to adapt.
* Ability to proactively identify problems and challenges that could prevent successful outcomes, and developing effective solutions
* Able to work across a complex stakeholder landscape, and have confidence to form networks and build credibility
* Experience of negotiating, engaging, and influencing diverse, siloed & senior stakeholder groups.
* Hold APMG Change Management Practitioner qualification (or equivalent)
Desirable
* Experience of managing high profile relationships, working across teams to ensure alignment
* Industry-recognised qualification:
* Managing Successful Programmes Practitioner
* APM Practitioner Qualification
* Six Sigma
Qualifications
APMG Change Management Practitioner (or equivalent)
Behaviours
We'll assess you against these behaviours during the selection process:
* Leadership
* Changing and Improving
* Seeing the Big Picture
* Making Effective Decisions
Alongside your salary of £59,690, Ministry of Defence contributes £17,292 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
* Learning and development tailored to your role
* An environment with flexible working options
* A culture encouraging inclusion and diversity
* A Civil Service pension with an employer contribution of 28.97%
Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
Experience
At application you will be assessed against the following:
* CV/Job History
* Personal Statement – 750 words where you must demonstrate essential experience and skills
Behaviours
At interview you will be assessed against the following:
* Leadership – in the form of a presentation
* Changing and Improving
* Seeing the Bigger Picture
* Making Effective Decisions
Leadership will be assessed by a 5 minute presentation. The specific subject matter will be disclosed upon invite to interview.
The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.
The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk .
As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.
Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
Security
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups
* UK nationals
* nationals of the Republic of Ireland
* nationals of Commonwealth countries who have the right to work in the UK
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
* Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact
* Name : Ellie Hughes
* Email : eleanor.hughes157@mod.gov.uk
Recruitment team
* Email : DBSCivPers-Resourcingteam3@mod.gov.uk
Further information
Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: info@csc.gov.uk. #J-18808-Ljbffr