Shop Manager
Location: Crown Walk, Derby, DE1 2NP
Hours: 40 hours per week (Monday to Sunday)
Salary: £14.11 per hour
Purpose
To manage and assume overall responsibility for the success of the shop by leading all operational aspects, driving sales while controlling costs, and being a skilled people manager. Creating a friendly warming environment for customers as well as an environment where individuals are coached and inspired to do their best.
Responsibilities
* Ensure that excellent customer service is always provided by every member of your team.
* Inspire, motivate, train and energise your team to increase sales.
* Provide store performance information as required by the Area Manager.
* Effectively manage stock control and maximise the shop’s sales, payroll, waste, and reconciliation performance.
* Deliver sales training to the store team members to develop skills in up selling to ensure opportunities are maximised.
* Managing staff rotas on a monthly basis.
* Ensure the standards for food safety and health and safety are met consistently.
* Ensure that the visual presentation of the shop is in accordance with Birds' brand image.
* Be compliant with Company policies and operational guidelines.
* Ensure that the very best people are recruited for the shop.
Experience
* Supervisory experience with the skills and ability to drive and motivate performance of your staff.
* A sound understanding of shop operations and standards for success.
* A flexible attitude to working hours.
* Good communication and interpersonal skills.
* Monthly rota experience.
* A basic and practical knowledge of IT.
* Good standard of English and Maths.
Benefits
* 5 weeks annual leave, plus bank holidays.
* Staff discount.
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