This is a unique opportunity to join our specialist, fun team at Solve Web Media. We are a forward-thinking SEO and Web Design agency.
Role and Responsibilities
We are seeking a dynamic and proactive Client Account Manager to join our exciting team. The ideal candidate will play a crucial role in managing client relationships and ensuring customer satisfaction.
Your key tasks will include
1. Communicating with clients to understand their needs and provide appropriate solutions
2. Analysis of client data to identify trends and opportunities for growth
3. Leading client meetings and presentations to showcase products and services
4. Utilising of CRM tools to track client interactions and progress
5. Developing strategies to enhance client retention and loyalty
6. Working closely with Managers and other Team members to ensure efficient and excellent service delivery
Requirements:
7. Self-motivated and highly driven
8. A can-do attitude, team player and ability to work independently
9. Outstanding ability to think creatively, strategically, and identify and resolve problems
10. Excellent verbal and written communication skill
11. Strong organisational, time management, and analytical skills
12. Solid work ethic, adaptable to a fast-paced environment, performing well under pressure and to deadlines
13. Experience in sales or account management is essential
14. Prior experience of working in a digital agency preferred
15. Ability to analyse data and draw meaningful insights
16. Demonstrated leadership skills to guide and motivate team members
Why Us?
17. A well-respected SEO and web design company that has brilliant results and happy clients
18. Amazing, fun team, ready to welcome you
19. Relaxed, positive atmosphere and working environment
20. Strong focus on environment and wellbeing.
21. We are a B Corp organisation (Business for good)
22. Forward-thinking, innovative company
23. Exciting projects, small to medium size clients
24. Keeping up-to-date with the latest trends and techniques
25. Vibrant, young, fresh and friendly company
26. Great balance of work, learning & professional development
27. Relaxed dress code
28. Funky shirt Friday
Offer
29. Full-time position 40 hours per week
30. Potential for career growth/training
31. Private health plan
32. We are a living wage employer and B Corporation who value our team
33. Social activities and team-building excursions
34. Flexitime
35. Free on-site parking
36. Potential to work from home
Salary Details
37. £28,000 – £35,000 per annum negotiable (DOE)
38. Job type: permanent
Other Job Application Details
Solve is committed to diversity, equity, and inclusion. In 2022, we took a step further and became a LGBTQA+ safe place to workn .
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