Overview
We are seeking a dynamic and experienced General Manager to lead our establishment. The ideal candidate will possess a strong background in the hospitality industry, with a focus on food preparation and culinary excellence. This role requires exceptional leadership skills and the ability to manage a diverse team while ensuring outstanding service delivery and adherence to food safety standards.
Responsibilities
* Oversee daily operations of the restaurant, ensuring high standards of food quality and service.
* Manage and supervise kitchen staff, fostering a positive team environment.
* Implement effective training programmes for new employees in food preparation, cooking techniques, and hospitality practices.
* Maintain compliance with health and safety regulations, including food safety protocols.
* Develop and manage menus, ensuring they reflect current trends while meeting customer preferences.
* Monitor inventory levels and coordinate with suppliers for timely food production deliveries.
* Handle customer inquiries and complaints with professionalism and efficiency.
* Conduct regular performance reviews for staff, providing constructive feedback to enhance team performance.
* Collaborate with marketing teams to promote special events and menu offerings.
Requirements
* Proven experience in a supervisory role within the restaurant or hospitality sector.
* Strong culinary skills with experience in food preparation and cooking.
* Demonstrated leadership abilities with a focus on team management and development.
* Knowledge of food safety regulations and best practices in food production.
* Previous experience in kitchen management or barista roles is advantageous.
* Excellent communication skills, both verbal and written, with the ability to engage effectively with staff and customers alike.
* A passion for delivering exceptional service within a fast-paced environment.
* Flexibility to work varied shifts, including evenings and weekends as required. If you are an enthusiastic leader with a passion for the hospitality industry, we invite you to apply for this exciting opportunity as General Manager.
Job Types: Full-time, Permanent
Pay: £34,000.00 per year
Benefits:
* Company events
* Company pension
* Discounted or free food
* Employee discount
Education:
* Certificate of Higher Education (preferred)
Language:
* Welsh (preferred)
Licence/Certification:
* Driving Licence (required)
Work Location: In person