Overview
The Crew Planner is responsible for effective crew planning for their designated area, ensuring all vessels are properly resourced as per required complement levels, with appropriately qualified and experienced crew members. The Crew Planner responds to change to ensure optimal efficiency of both planned and unplanned scheduling. They act as a subject matter expert, ensuring that all seafarers are fully utilised, and the fleet has the establishment always required. They will have a continuous improvement mindset, maintaining critical thinking to drive optimal results. Build and maintain effective relationships with stakeholders to drive best business outcomes.
Responsibilities
* Ensure Mistral is correct and up to date with all postings and contract information.
* Monitor gaps in all rotation plans and ensure action is taken to address them in a timely fashion, highlighting them to the Line Manager and Resourcing Team.
* Interact effectively with Global Talent Partners to ensure delivery and performance, escalating as required through the appropriate mechanisms.
* Engage regularly with Fleet Resourcing, Crew Compliance and Training teams to ensure delivery of the crew planning requirements.
* Communicate regularly with the fleet to ensure expectations are being met.
* Ensure the crew member is at the centre of the decision and you and your team can articulate any decision-making rationale.
Role Details
This role is positioned at CUK10 level within our organisation and is available on a full-time basis. We offer hybrid work including up to two days from home.
Qualifications & Experience
* Proven experience of scheduling and workforce planning
* Experience of managing a variety of stakeholders
* Strong customer service experience
* Experience of working with a large remote workforce
* Experience of ship, airline, or complex scheduling
* Familiar with using data to make decisions
About You
* You are more than just your CV. You bring
* Experience of ship, airline, or complex scheduling
* Familiar with using data to make decisions
Application Guidance
Diversity is our strength, and we encourage applications from those with varied experiences, whether you meet every listed requirement or not. If you're passionate about People and looking for an opportunity to grow, we'd love to hear from you.
Company & Culture
Carnival UK are a leading name in the holiday sector, dedicated to delivering unforgettable holiday happiness to our guests. Our success is built on a foundation of diverse talents and perspectives, and we believe in fostering an inclusive environment where everyone can thrive. In our journey of growth and innovation at Carnival UK, we are seeking a Crew Planning Consultant to bring fresh insights and expertise to our People department.
Holidays are one of life's greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise. No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world's largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain's rich seafaring heritage, P&Os Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion. It\'s through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel's Employer of Choice.
Working with us means more than just a role in the People team. It\'s about being part of a team that values well-being and personal growth. Read our employee experience guide to learn more about life as a Carnival UK colleague. CUK-employee-experience-guide-July-2025.pdf
Benefits
* Employee Discounted Cruising plus Friends and Family offers
* Minimum 25 days leave, bank holiday allowance and holiday trading scheme
* Recognition scheme with prizes and awards
* Regular office events including live entertainment, lifestyle events and charity partner fundraisers
* Extensive learning and development opportunities
* Employee-led networks
* Employee Assistance and Wellbeing programmes
* Company paid Health Cash Plan and health assessment
* In-house Occupational Health help and access to digital GP
* Life Assurance
* Parental and adoption leave
* Employee Shares Plan
* Electric Car and Cycle to Work schemes
* Onsite restaurant offering range of healthy cooked and grab and go meals
* Discounted retail and leisure via discounts portal
* Contributory Defined Contribution Pension scheme
* A friendly welcome with help settling in
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