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Income & payments officer

Chichester
Chichester District Council
Payments officer
£32,061 - £33,799 a year
Posted: 1 October
Offer description

Salary

£32,061 - £33,699

Contractual hours

37

Basis

Full time

Package

26 days paid AL pro rata for part time staff, Flexi Scheme, Excellent contributory pension scheme, Cycle to work, Health & Wellness checks, Store discounts, gym membership discount

Date posted

29/09/2025

Job reference

FINY25N002

Are you an experienced finance professional with a strong grasp of income and payments processes, customer service, and financial systems? We're looking for a proactive and detail-oriented Income and Payments Officer to join our Finance team and help deliver high-quality service across the Council.

Reporting to the Income and Payments Manager, you'll play a key role in ensuring the accurate and timely processing of income and payments in line with statutory requirements and Council policies. You'll supervise and support a small team of Assistants, manage daily financial operations, and act as a second point of contact for internal and external queries.

This is a varied and hands-on role that requires strong organisational skills, technical knowledge, and a customer-focused approach.

Key Responsibilities

* Oversee daily bank imports, scheduled reports, and cash/cheque logging.
* Completing the Councils weekly BACS run, ensuring payments are made accurately and on time.
* Administer the Construction Industry Scheme (CIS), preparing and submitting returns.
* Supervise and rotate Income and Payments Assistants to ensure resilience and team development.
* Oversee Accounts Payable and Receivable administration procedures including but not limited to, ARRUDS, ADACS, Direct Payment requests and monitoring suspense accounts.
* Monitor inboxes, exception reports, and real-time data to ensure service delivery.
* Support the Council's cashiering function and banking routines.
* Assist with internal and external audit requests and financial system upgrades.

What We're Looking For

* Minimum 2 years' experience in a finance or income/payments role.
* Strong understanding of subledger coding, BACS processes, and invoice matching.
* Knowledge of General Ledger coding, VAT principles, and CIS/IR35 regulations.
* Experience in customer service with excellent communication and problem-solving skills.
* Proficiency in MS Office and financial systems.
* Ability to supervise, train, and support team members effectively.

Desirable Skills

* Experience with ARRUDS, ADACS, Direct Payments, and suspense account monitoring.
* Familiarity with exception reporting and resolution across financial modules.
* Understanding of systems controls, testing, and development.

For more information about the post please contact Sebastian Stevens (Group Accountant (Revenue and Corporate Financial Management) on

Employee benefits include:

* Excellent defined benefits Pension Scheme
* Minimum 26 days holiday going up to 31 days after 5 years (or before with previous service) plus paid Bank Holidays
* Flexi-time (available for most positions) - potential to build up an extra 12 days leave a year
* Flexible working arrangements including working from home and 9-day fortnight options
* Employee Assistance Programme for staff and their relatives
* Cycle to Work Scheme/Car and Cycle Loan Scheme/discounted city centre parking/ Lease Car Scheme
* Health & Wellbeing initiatives including free health checks and free eye tests plus subsidised leisure centre membership
* Payment of your main professional subscription fee.
* Training and development opportunities – including funding of professional qualification training
* Staff Awards Scheme

Chichester District Council has a commitment to Equality of Opportunity in Employment. If you have a disability which makes it difficult for you to complete our application form please contact the HR Section who will assist you.

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