Based within the Home-Based Treatment Team, the post holder will be responsible for the line management of the admin team, in the delivery of admin provision to the service. The postholder will provide an efficient and effective administrative service with the Home-Based Treatment Team and carry out all administrative tasks in relation to the role, answering telephone calls to and from patients/relatives and various clinical staff and professionals to provide best care. The postholder will conduct a variety of administrative tasks as directed by the Administration Manager and to provide support and input to any development within the service. They will also be required to complete audio dictation as and when required.
* Undertake audio/clerical duties for your consultants, including minute taking as required, clinical letters, reports, discharge correspondence and clinical activity data inputting.
* Provide first point of contact for written and telephone enquiries on behalf of your consultants, using judgement to establish validity and priority of the contact.
* Liaise on behalf of your consultants with multi-disciplinary team members with regard to requirements for joint outpatient’s work/care programming activity.
* Track all service users from referral to discharge ensuring all appointment and correspondence are within local and national targets.
* Plan and organise appointments in both the clinical diary systems and outlook diary systems and arrange travel / accommodation on behalf of your consultants when required.
* Arrange visits and meetings as required using judgement and experience to act in emergency cases
For further details / informal visits contact: Name: Tanya Hurst Job title: Admin and Performance Manager Email address: Tanya.Hurst@gmmh.nhs.uk
Seniority level
* Mid-Senior level
Employment type
* Temporary
Job function
* Information Technology
Industries
* Hospitals and Health Care
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