Position: Fragrance Team Leader
Location: Selfridges Oxford Street, London
Contract: Permanent, 37.5 hours/week, any 5 in 7 days
CHANEL is an independent company committed to creativity, human potential, and positive global impact.
Your role at CHANEL: In collaboration with the Business Manager and Assistant Business Manager, you will manage the Fragrance account, promote business objectives, and ensure the team and account meet and exceed sales targets through excellent customer service.
Key responsibilities include:
* Creating authentic, tailored client experiences
* Achieving and exceeding sales targets to grow the business
* Building the client portfolio through data capture
* Driving sales contribution to overall counter performance
* Leading and motivating the team, organizing meetings and briefings
Ideal candidate qualities:
* Approachable, collaborative, team-focused
* Relationship builder with a flair for collaboration
* Enthusiastic about selling and providing customer satisfaction
Personal energizers:
* Thriving in collaborative, growth-oriented environments
* Creating an inspiring, supportive team environment
* Using empathy to understand client needs
* Supporting sustainability initiatives aligned with CHANEL’s goals
Benefits include:
* Physical Wellbeing: Private Medical Insurance, Online GP, Cycle Scheme
* Financial Wellbeing: Pension, Life Assurance, Retail Discounts
* Mental Wellbeing: Employee Assistance Programmes
* Lifestyle: Attraction discounts, CHANEL product discounts, employee sales
* Recognition: Service Awards, milestones rewards
*Benefits vary by eligibility and are subject to change.
At CHANEL, we value diversity and inclusion and encourage applications from all qualified candidates.
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