Our client is an International Global Freight Forwarder, specialising within the Far East, USA as their main areas. Forming partnerships to freight manage their client's global business leaving the client free to concentrate on its own core business. Their management team is totally focused on achieving higher levels of service both internally and externally. Now due to expansion we are recruiting for an Air Import Operator to join the team at their location in Slough in Heathrow Key Responsibilities * Manage air moves from start to finish, including inland transportation and haulage * Develop and build relationships to ensure a high level of customer service is provided to clients * Build strong working relationships with suppliers, airlines & overseas partners/agents * Input shipment and cost and sales * Communicate effectively with operations colleagues * Create and maintain customer standard operating procedures * Communication with overseas agents and clients is clear, precise and effective * Accurate & timely reporting to department Manager * Take ownership and accountability to deliver operational excellence * A 'can do' attitude is applied with all communications * Creating operational reports and ensuring that anomalies are escalated appropriately In order to apply you will have: * Experience of Air Imports freight forwarding * Experience with Cargowise is preferable * Used to working unde...