Job Description
Role: Deputy Head of Operations – Complex Care
Location: Hybrid – travel expected nationally
Hours: Full time, Permanent
Salary: £55, pa plus excellent benefits
Defour Partnership is proud to partner with SJOG, a Charity with an outstanding reputation and whose values run through the heart of everything they do. We are recruiting for a Deputy Head of Operations – Complex Care, to support the Head of Operations within their specialist Complex Care division.
Are you an inspiring leader with a passion for delivering exceptional, person‑centred services? Do you thrive in a values‑driven organisation where compassion, respect and hospitality are at the heart of everything you do? Do you have a proven track record of transforming lives of autistic people? If so you may be the person we need to speak to.
We’re looking for a Deputy Head of Operations (Complex Care) to help shape, strengthen and grow our complex care services nationally. Supporting the Head of Operations, you’ll play a pivotal role in ensuring our services not only meet but exceed contractual, regulatory and quality expectations and most importantly, enable the people we support to live meaningful, fulfilled lives.
We’re looking for someone who is:
An experienced operational leader who is innovative and has a conceptual understanding of autism.
Skilled in managing multi‑site services and navigating regulatory requirements
Passionate about positive behaviour support, autism, mental health and complex needs
Knowledgeable in RRN standards, PBS competencies and best practice frameworks
Financially astute, confident in budget management and service sustainability
An excellent communicator and relationship‑builder
Calm, confident and able to make sound decisions in challenging situations
Values‑driven, committed and motivated to make a real difference
You’ll also be flexible, able to travel, participate in the on‑call rota and work occasional unsocial hours when needed.
Benefits and Rewards:
Annual leave entitlement of 33 days (pro-rata) including bank and public holidays
Employee Assistance Programme
Auto Enrolment Pension Scheme
Health Cash Plan
Bike to Work Scheme
We are an equal opportunities employer
Excellent training and development opportunities
Dates to remember:
Closing date for applications: Monday 11th May
Interview date/face to face in Darlington: Thursday 21st May
Defour Partnership has partnered with SJOG and are managing the recruitment for this role.