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Scheduler (operations/planning)

Livingston
Home Instead
Planner
Posted: 21 April
Offer description

Job Description

What We Offer

1. Competitive salary of £30,000 - £35,000 (DOE)
2. Performance-related bonuses
3. High-street discounts
4. Health & Wellbeing Programme
5. Discounted gym membership
6. Referral programme
7. Company pension
8. Ongoing development and progression opportunities

Key Responsibilities

9. Take ownership of creating, managing, and continuously improving schedules across the service
10. Ensure efficient allocation of Care Professionals to meet client needs
11. Proactively manage changes, cancellations, and service demands
12. Plan ahead to anticipate capacity gaps and work with recruitment to address them
13. Maintain continuity and consistency of care wherever possible
14. Monitor scheduling performance and identify areas for improvement
15. Act as a central point of coordination between teams
16. Support the business in balancing client demand with staff availability
17. Maintain accurate and up-to-date records within the scheduling system
18. Contribute to improving processes as the business continues to grow

Qualifications

What We’re Looking For

19. Experience managing complex schedules in a fast-paced environment such as care, logistics, transport, workforce planning, or operations
20. Strong organisational and prioritisation skills
21. Confidence in making decisions and taking ownership
22. Excellent communication skills
23. A proactive, problem-solving mindset
24. High attention to detail
25. Ability to remain calm and effective under pressure
26. Comfortable working with systems, data, and scheduling software

Alternative roles with similar transferable skills may include: Scheduler / Workforce Planner / Resource Planner / Care Coordinator / Logistics Coordinator / Operations

Additional Information

Why This Role Is Different

You’re not just managing schedules - you’re helping to:

27. Deliver consistent, high-quality care
28. Support Care Professionals
29. Maintain strong client relationships
30. Shape how a growing service operates

This is a role where your work makes a real difference in your local community.

Apply Now

If you’re an experienced Scheduler, Resource Planner, Workforce Planner, Logistics Coordinator, or Operations Planner (or similar) looking for a role with ownership and purpose - we’d love to hear from you.

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