Job Description: HR Advisor (Transformation)
Directorate: [Insert Directorate]
Division: [Insert Division]
Grade: [Insert Grade]
Hours: 36 hours per week
Reports to: HR Business Partner (Transformation)
Direct Reports: None
Location: [Insert Location if applicable]
Role Purpose
To support the HR Business Partnering function in delivering the council-wide Target Operating Model (TOM) transformation programme. This includes handling large-scale change activities such as restructures and service redesigns, with a particular focus on employee relations processes, redeployment, and documentation. The role may also support general ER cases such as grievances, disciplinaries, and capability issues.
Key Responsibilities
Managing Change & Employee Relations
1. Support HR Business Partners on restructures and service redesigns.
2. Facilitate consultation meetings and manage related documentation.
3. Lead redeployment activities in line with council policy.
4. Provide advice on complex ER matters including grievance, sickness, and disciplinary cases.
5. Maintain and update ER case logs and documentation.
Policy & Procedure Management
6. Assist in updating HR policies under the guidance of the HR Policy and Equalities Lead.
7. Respond to policy queries via the HR inbox and ensure alignment with current legislation and best practice.
Information & Data Management
8. Identify trends from sickness and ER data for reporting and action.
9. Coordinate Occupational Health referrals and monitor outcomes.
10. Support HRBP in tracking reasonable adjustments.
11. Respond to FOIs, SARs, and complaints in line with deadlines.
Project & Administrative Support
12. Participate in corporate-wide HR transformation projects.
13. Take notes at formal meetings.
14. Remain informed of Oracle system functionality relevant to HR operations.
Confidentiality & Data Protection
15. Maintain strict confidentiality and adhere to GDPR and the Data Protection Act 2018.
16. Follow the Workforce Data Protection Policy in handling employee data.
Equalities, Diversity & Health and Safety
17. Champion equality of opportunity in service delivery and employment.
18. Ensure safe working practices for self and others; support risk assessments and incident reporting procedures.
Person Specification
Essential Knowledge
19. GCSE English and Maths (Grade A–C or equivalent)
20. Sound understanding of HR and ER practices
21. Up-to-date knowledge of UK employment legislation
22. Awareness of local government or public sector context
Essential Skills & Abilities
23. Experience supporting organisational change programmes
24. Strong communication, influencing, and coaching abilities
25. Resilience under pressure and excellent prioritisation skills
26. Ability to manage and interpret complex data
27. High level of IT proficiency and use of HR systems (e.g., Oracle)
28. Effective organisational and minute-taking skills
Essential Experience
29. Employee relations casework experience
30. Working knowledge of HR systems
31. Team collaboration and stakeholder engagement
32. Delivering customer-focused services
33. Managing multiple and conflicting priorities
Qualifications & Special Requirements
34. CIPD Level 3 or equivalent experience required
35. Ability to travel across the borough for service delivery
36. Flexible working to support transformation activities
Key Internal & External Contacts
Internal: Directorate management teams, HR/OD colleagues, Trade Unions
External: CIPD, London Councils
View the role profile
Equal opportunities statement
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.