About Johnson Controls
Johnson Controls is a global leader in smart, sustainable building solutions. In the UK&I, our Service team delivers innovative maintenance and service solutions across HVAC, chillers, refrigeration, controls, and M&E works. We help customers improve energy efficiency and reduce operating costs worldwide.
What You Will Do
Lead and inspire a team of skilled technicians delivering chiller service and maintenance for commercial clients. You’ll manage resource planning, ensure contractual compliance, and maintain customer satisfaction through efficient coordination and high-performance standards. It's a hybrid type of role to cover the Northwest & Yorkshire region of the UK, with a mixture of office-based (Manchester), and remote/site working.
How You Will Do It
* Drive team performance and make sound decisions in complex situations.
* Align service delivery with client expectations through strategic site meetings.
* Ensure 100% compliance with KPIs and SLAs.
* Validate and implement remedial repair quotations to maintain business margins.
* Produce site-specific RAMS and manage subcontractors in line with Health & Safety regulations.
* Oversee operational safety, including tool calibration, PAT testing, and PPE management.
* Foster continuous learning and collaboration across teams and partners.
What We Look For
* Proven experience in the Chiller industry, including hands-on knowledge of York, Trane, Carrier, Mitsubishi, Airedale, and Mcquay systems.
* Previous supervisory experience; IOSH qualification desirable.
* Strong stakeholder management and influencing skills.
* Excellent communication skills for technical and non-technical audiences.
* Proficiency in IT systems (Word, Excel, PowerPoint, iPad).
* Ability to work with commercial clients and travel across the region.
What We Offer
* Competitive salary + management incentive bonus
* Company car, IT equipment, life assurance
* 25 days of annual leave + bank holidays
* Holiday purchase scheme
* Development opportunities and employee discounts
* Voluntary benefits (childcare vouchers, cycle-to-work, eye care, high street discounts)
Ready to lead a high-performing team in a globally recognised organisation? Apply today!
#LI-DC1
#LI-Remote
#RMDFL
#J-18808-Ljbffr