Housing Management Worker
Earn £12.60 per hour (salary £24,638 per annum) pro rata, plus instant pay access with Stream. Permanent, part time (18.5 hrs per week) – 3.75 hrs per day Mon‑Fri. Location: Cumbria, Silloth. CoS not offered for this role.
What you’ll do
* Support an older people service for residents aged over 55.
* Help customers with housing benefit claims, ensuring they are captured on the rent account.
* Keep properties fully occupied and rent accounts up to date.
* Carry out and record routine safety and compliance checks in buildings and communities.
* Manage admin tasks: update records, order works, and arrange payments for works to be done.
Why join us
You’ll join Manager Tina and our Older People’s Independent Living team, a passionate group committed to making a real difference. We provide excellent training, supportive colleagues, and a chance to be part of one of the UK’s top 10 Great Places to Work.
You have
* A love for people and a background in property management is a bonus.
* Experience with compliance or health & safety checks is a plus.
* A can‑do positive attitude: proactive, well‑organised and self‑motivated.
* A genuine desire to deliver excellent customer service and help customers.
* The ability to work independently and positively influence people from diverse backgrounds.
* Passion for property and a thrill for ensuring the best for our customers.
Stronger together
We do our best work when we’re ourselves. Inclusion, wellbeing, and our diversity networks help make Home Group a great place to work.
The practical bits
* Flexible around working hours; we can agree a suitable pattern.
* Based at our Silloth service, you’ll spend time with customers or in the office.
* Use technology to create and update H&S records, make benefit claims and process tenancy sign‑ups.
* Occasionally cover other schemes or attend team meetings; you’ll need a vehicle insured for business purposes (mileage paid).
* Required to have an Enhanced DBS check (covered by us).
What’s in it for you?
* 34 days leave, pro‑rated (including bank holidays and a "me day").
* 2 paid volunteering days per year.
* Matching pension contributions up to 7%, with life assurance of 3× basic salary.
* Up to £1,140 yearly savings in our health cash plan (dental, optical, therapies).
* Excellent benefits and rewards, including supermarket discounts and travel expenses.
Find out more
Click APPLY NOW to see our Housing Management Worker job description, learn about us, or get help to apply. Roles can close early, so don’t wait. For reasonable adjustments, email recruitment@homegroup.org.uk.
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