Business Support Administrator
* Following up on business communications, ordering and billing and tracking the organisation's expenditure
* Invoicing clients, collecting company data and negotiating agreements with customers
* Communicate with clients through phone and emails and building positive relationships with them
* Prepare documents through editing, printing and binding
* Prepare plans to help streamline and improve business operations
* Credit Control, following up on customer payments and keeping accounts up to date
* Answer phone calls, taking messages and connecting calls to proper departments
* Direct visitors to the appropriate person and office
* Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
* Provide basic and accurate information in-person and via phone/email
* Receive, sort and distribute daily mail/deliveries
* Order office supplies and keep inventory of stock
* Update calendars and schedule meetings
* Keep updated records of office expenses and costs
* Perform other clerical receptionist duties such as filing, photocopying, transcribing
* Develop a comprehensive social media strategy to increase visibility and business recognition
* Create and manage all published content (images, video, written and audio)
* Monitor, listen and respond to users in a Social way while cultivating leads and sales
* Design, create and manage promotions and social ad campaigns
* Manage efforts in building online reviews and reputation
* Develop a regular publishing schedule and promoting content through social advertising
* Integrate all channels of marketing (social media, content marketing, email, print and digital marketing)
* Monitor trends in social media tools, applications, channels, design and strategy.
Job Types: Full-time, Permanent
Pay: £28,000.00-£30,000.00 per year
Work Location: In person
Reference ID: Business Support Administration