Job summary
This position is not suitable for applicants who require sponsorship.
We are looking to appoint an efficient and enthusiastic individual who will enjoy the challenge of working in a busy research office providing administration support within the Research & Development Department.
You will have good organisational, computing and keyboard skills, with ideally an administrative background. You will need to be a methodical worker with an eye for detail and used to working to deadlines.
You will be expected to perform tasks such as inputting information onto electronic and paper databases, organising meetings, filing as well as any other office duties in a confidential environment. In addition, the role requires liaising with researchers (internal and external) to obtain necessary documentation and managing correspondence.
In the role you will interact with members of the public, external NHS employees and organisations, and colleagues in a professional manner, communicating confidential information in written, verbal and electronic formats. You may also be asked to undertake patient related tasks such as sending study information and assisting with booking research appointments.
Main duties of the job
Research study related duties
The main duties will be to perform tasks such as inputting information onto electronic and paper databases, organising meetings and taking minutes with internal and external staff, making travel and accommodation arrangements, sending out letters to study participants and booking research visits. Other duties are managing a central study email account and assisting with maintaining study site files.
General R&D duties
The post holder will also contribute towards the general administrative workload of the department in a confidential environment, including:
*participating in service improvement by contributing ideas for improvement to existing work procedures.
*Keep accurate and complete records consistent with legislation policies and procedures.
*To provide cover during the absence of other administrative staff, working within the limits of own experience and expertise
About us
Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.
Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.
The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.
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Job description
Job responsibilities
On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.
Person Specification
Qualifications
Essential
1. Educated to GCSE Level 4, or equivalent in English and Maths or equivalent qualification or experience
Desirable
2. European Computer Driving License (ECDL) or equivalent qualification or experience
Experience
Essential
3. Previous experience of using Microsoft Office Applications
4. Previous experience of working in an office environment
5. The ability to pay close attention to detail in written and electronic communication and information storage.
6. The ability to communicate effectively in both person, by telephone and by written communication.
7. The ability to work as part of a multi-disciplinary team to ensure high quality administrative support.
8. Able to organise, prioritise and adjust own workload in relation to the priorities of the department on a daily basis
9. The ability to suggest changes to own practice
10. The ability to communicate non-routine, complex or sensitive information to colleagues, patients and relatives
11. Plan ongoing, non-routine activities which require adjustment and forward planning
12. The ability to pay close attention to detail in written and electronic communication and information storage
13. The ability to work as part of a multi-disciplinary team to ensure high quality administrative support
14. Able to organise, prioritise and adjust own and other's workload in relation to the priorities of the department over timescales in excess of 1 month
15. Able to implement Standard Operating Procedures in own area of practice
Desirable
16. Previous experience of working in the NHS or within a tissue bank
17. Previous experience of working in a customer facing role
18. Experience of using databases
19. Experience of using electronic health record systems
20. Experience in minute taking and organising meetings
21. Demonstrates personal duty of care in relation to the safe use of equipment and other resources
22. Maintains the quality in own work
Additional Criteria
Essential
23. Please provide evidence of your commitment to uphold the Trust's values: Compassion, Excellence, Collaboration