Are you looking for a fun and fast-paced environment to work in, with great benefits?
Could you help us create lasting memories for our customers by providing outstanding customer service?
If so, then look no further!
The Why...
Join Hollywood Bowl Group as a Team Member. In return, you'll get:
* The opportunity to earn an extra 50p per hour, paid monthly
* Access to apprenticeship programmes and in-house management training
* Optional pension plan
* Additional holiday days with length of service, up to five days
* Ongoing training and career development opportunities
* Free game vouchers every month
* 30% discount on food and drinks for you and up to five friends
* 50% off food when working
* Access to our Team Member Support Programme, including counselling, life coaching, cognitive behaviour therapy, and Mental Health First Aiders
* Long service awards
* A £15 donation to our charity partner upon completing induction
* Enhanced leave benefits (maternity, paternity, adoption, shared parental leave)
* Opportunity to join our healthcare cash plan
The What...
As a Team Member, you will be at the heart of the customer’s journey!
No two shifts are the same; you may welcome customers at reception, host parties on the lanes, or serve food & drinks at the bar and diner. Your professional, energetic, and enthusiastic approach will ensure customers have an enjoyable experience.
Training covers all key areas of the centre, enabling you to support and add value throughout the customer journey. You may also work in the kitchen.
Opening Hours and Shift Patterns:
Our centres are typically open seven days a week, from 9am to midnight.
Peak times are evenings, weekends, and school holidays, when we seek availability from applicants.
Typical shift patterns include:
* Weekday AM: 09:00 - 17:00
* Weekday PM: 17:00 - 00:00
* Weekend AM: 09:00 - 18:00
* Weekend PM: 16:00 - 01:00
Shift times vary by centre; details will be confirmed at interview. Under 18s may work until midnight but no later.
We provide thorough induction and ongoing training, with opportunities for career progression, including apprenticeships and management training.
To succeed as a Team Member, you should have:
* Excellent customer service and communication skills
* High energy and ability to work in a fast-paced environment
* A friendly, supportive team player
* Flexibility with working hours and shifts
* Basic literacy and numeracy skills
The Who...
Hollywood Bowl Group is passionate about bringing people together for fun and friendly competition.
Since our IPO in 2016, we've expanded to 75 UK centres and 15 in Canada under brands like Hollywood Bowl, Putt & Play, and Splitsville. We’re proud market leaders in experiential family entertainment and continue to grow, opening about three new sites each year.
We value diversity and inclusion, committed to creating an equitable workplace where everyone’s contributions are recognized. We believe diversity makes us more relevant, competitive, and resilient.
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