Overview
We are currently seeking a Hard FM Service Manager to join our Sidcup based NHS facilities maintenance and repairs team. The role is responsible for managing a team of directly employed skilled trade maintenance operatives who provide planned, preventive and responsive building maintenance.
Responsibilities
* Supervise a team delivering reactive repairs and planned preventive maintenance (PPM's), ensuring all works are completed efficiently and in line with SLAs and KPIs.
* Monitor statutory inspections and work closely with scheduling teams to ensure timely completion.
* Build strong relationships with our NHS client, identify opportunities for service improvement, lifecycle investment and efficient delivery of small works, while maintaining accurate asset registers and supporting contract performance.
* Maintain a safe working environment, ensuring compliance with health & safety procedures and site‑specific requirements. Conduct inspections, manage Permits to Work, deliver toolbox talks and take immediate action to address any risks or non‑compliance.
Qualifications
* Previous experience supervising a team within a maintenance or facilities management environment.
* Experience supporting NHS clients within a healthcare environment (preferred, but commercial experience considered).
* Strong communication and relationship building skills, with a keen customer‑service approach.
* Familiarity with M&E building services maintenance and health & safety procedures in daily site operation.
* Proficiency in Microsoft Office (Word, Outlook, Excel).
Benefits
* Basic salary £40,000 – £45,000 (depending on experience).
* Car allowance £4,872 per annum.
* 25 days holiday, ability to increase up to 30 days.
* Pension scheme: 4.5% contributory.
* Eyecare vouchers and free flu vaccinations.
* Health Cash Plan.
* 24/7 Employee Assistance Program – free advice, counselling and support.
* Wellbeing and mental health champions available at work.
* Employee discount scheme covering insurances, lifestyle goods and services.
* Flexible benefits: private medical, critical illness, DenPlan, cycle‑to‑work schemes.
* Employee referral scheme – cash reward for successful hire.
Rydon Maintenance is an expanding division of the Rydon Group, providing hard FM services across England for a growing number of NHS Trusts. We look after more than 250 buildings on behalf of 20 NHS Trusts on a planned, responsive repairs and small works projects basis, covering hospitals, ambulance trusts, primary care trusts and mental health trusts.
Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post.
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