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Senior digital account manager

Hemel Hempstead
Permanent
Blackhawk Network Holdings, Inc.
Digital account manager
Posted: 21 September
Offer description

Responsibilities

:

1. Strategic Account Management: Own and drive growth across a portfolio of high-potential accounts. Create and execute account plans that align with BHN's digital strategy.
2. Partner Onboarding Leadership: Take the lead on onboarding new partners in collaboration with product, legal, operations, and global teams. Ensure smooth, fast, and scalable launches.
3. Cross-Market Coordination: Act as a key point of contact between EMEA and US-based teams, ensuring alignment onmercial strategy, operational readiness, and partner needs.
4. Revenue Growth & Reporting: Identify upsell and cross-sell opportunities, support QBRs, and ensure your accounts contribute to revenue targets. Deliver clear reporting on account health and growth.
5. Internal Leadership: Serve as a strategic sparring partner to the team lead and help build a culture of ownership, quality, and collaboration.

Qualifications:

6. Several years of experience in digital account management or strategic partnerships
7. Experience in gift card, fintech, digital platforms, or emerce preferred
8. Proven success in managing multi-country accounts and cross-functional teams
9. Strategic thinker with a hands-on mentality
10. Strongmunicator across different seniority levels and geographies
11. Fluent in English (German or Dutch is a plus)

Benefits:

12. Work-Life Balance: 25 days annual leave plus additional appreciation days, birthday time off, and volunteering leave.
13. Health & Well-being: Private medical insurance, employee assistance program, enhanced parental leave, and free eye tests.
14. Financial Rewards: Group ie protection, pension scheme, and exclusive discounts with our bYond/one4all cards.
15. Flexibility & Engagement: Hybrid working, office group activities, and support for physical and mental health.
16. Recognition: Participate in Flyers, our leading recognition program with financial rewards.

Candidate Journey at BHN

17. Stage 1: Shortlisting of suitable candidates
18. Stage 2: Screening Call
19. Stage 3: Interview(s) with Hiring Manager(s)
20. Stage 4: Feedback/Hired

Join us and be part of apany that's shaping the future of branded payments. Apply today and take the next step in your career! Job ID 24008

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