Property Manager - Residential Lettings Role Overview We are seeking a proactive and customer-focused Property Manager to join a Residential Lettings team. This is a hybrid position offering flexibility following successful completion of probation. After this period, the majority of work can be undertaken from home, with four days per month required in Head Office (Springfield, Chelmsford) or within a local branch location. We are committed to recognising our people as our greatest asset and offer a competitive salary alongside a strong benefits package, reward schemes, and long-term career development opportunities. Key Responsibilities Act as the first point of contact for maintenance-related queries from private tenants Respond to enquiries via telephone and email in a professional and timely manner Liaise with landlords, providing regular updates on maintenance progress and resolution timelines Instruct approved contractors, arrange access, and coordinate property visits for quotations and repairs Maintain accurate records of all communications, actions, and case progress within internal systems Oversee property compliance and statutory safety obligations Coordinate compliance checks including Gas Safety Certificates, EPCs, Electrical Inspections, Smoke & Carbon Monoxide Alarm compliance, and related documentation Liaise closely with contractors, landlords, tenants, and internal departments to ensure full regulatory comp...