Overview
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Responsibilities
* Design and execute reliable, well-documented manual test cases to validate customer-focused acceptance criteria.
* Test both functional and non-functional aspects (usability, data integrity, integrations) to ensure comprehensive coverage.
* Configure, maintain, and manage test environments to support accurate, repeatable testing.
* Lead by example by applying best practices in manual testing, ensuring that every release meets the highest quality standards.
* Identify opportunities to shift left by suggesting which validated manual tests should be automated, balancing effort and business value.
* Review automated test approaches and contribute insights from manual exploratory testing to strengthen automated coverage.
* Help develop and evolve a best practice framework, including criteria for moving manual tests into automated suites.
* Drive continuous improvement by reflecting on test effectiveness, proposing process refinements, and identifying high-value candidates for automation.
* Participate actively in sprint planning and backlog refinement to estimate and advocate for test effort.
* Work closely with Product Owners, UX, and Engineering to define testable increments and ensure early validation of customer-focused solutions.
* Collaborate with other test engineers to share knowledge, improve tools and frameworks, and align testing strategy.
* Document bugs, edge cases, and issues clearly to support smooth investigation and verification of fixes.
* Maintain detailed, peer-reviewed test cases and scenarios as a source of truth for current functionality and future automation.
* Contribute to planning documentation by providing clear estimates and risk analysis related to testing scope.
Qualifications
* Experience in Quality Assurance and manual testing, ideally on complex SaaS platforms or Salesforce
* Understanding of test automation concepts and when manual tests should transition to automation
* Strong analytical and exploratory testing skills to identify edge cases and integration issues
* Clear written and verbal communication skills for documenting bugs and collaborating with teams
* Familiarity with test management tools (e.g., Azure DevOps) and awareness of CI/CD pipelines
* Relevant certification or domain knowledge, such as Salesforce Administrator or ISTQB Foundation
* Awareness or knowledge of Agile framework and ways of working
Benefits
At Exclaimer, we’re proud to offer a benefits package that reflects our commitment to supporting you professionally, personally, and wherever life takes you.
Alongside competitive pay, you’ll have access to generous paid time off, flexible working options including our XFlex programme and a work from anywhere allowance - plus enhanced leave for all new parents, regardless of gender, family structure, or path to parenthood. Our wellbeing offering includes comprehensive healthcare coverage, fully funded insurance and income protection, access to 24/7 virtual care, and mental health, legal and financial support through employee assistance programmes. We help you plan for the future with contributory retirement plans and savings support, and back your day-to-day wellbeing with perks like subscriptions to Calm and Blinkist, fitness and lifestyle credits, global travel assistance and a wide range of discounts. Wherever you are based, Exclaimer’s benefits are designed to help you thrive: at work and beyond.
At Exclaimer, inclusion is more than a policy - it is part of who we are.
We’re proud to be an equal opportunity employer and welcome applications from people of all backgrounds, experiences, and identities. We consider all candidates fairly and without discrimination irrespective of ethnicity, race, religion, nationality, age, gender, marital status, disability, neurodivergence, caring responsibilities, sexual orientation, or gender identity. We are building a culture where everyone feels they belong and can thrive, and we would love for you to be part of it. If you require any reasonable adjustments or support through the application or hiring process, please email the team in confidence via Work@Exclaimer.com to let us know.
Job Details
* Seniority level: Not Applicable
* Employment type: Full-time
* Industry: Software Development
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