HMP Doncaster, Doncaster Salary: £25,888.79 (Full-time equivalent) (pro-rata rates apply for part-time) Multiple Vacancies | Full & Part Time Hours | Various Shift Patterns Available (see advert details below) We are recruiting several Operational Support Officers (OSOs) to join our team at HMP Doncaster. These roles are critical to the safe, secure and effective running of the establishment and provide essential operational support to frontline prison staff. We have multiple full-time and part-time opportunities available, working across a range of functions and shift patterns. The Role: As an Operational Support Officer, you will play a key role in maintaining the day-to-day operation of the prison. While this is not a Prison Officer role, it is operationally focused and based within a secure environment. Depending on the position, duties may include: Managing entry and exit points to the prison, including gate operations Controlling access for staff, visitors, contractors and vehicles Supporting internal prison operations and movement control Monitoring security systems and communications Carrying out searches and security checks in line with procedures Supporting night-time operations where required Completing accurate records and reports Working closely with Prison Officers and other operational teams You will be expected to follow strict security protocols at all times and contribute to a safe and professional working environment. Available roles & shift patterns We currently have several OSO roles available, including: Gate & Communications OSO – full-time, 40hrs, working on a 24/7 shift pattern Night-duty OSO– full-time, 40hrs, working a 7 on / 7 off rota basis Industries OSO – full-time, 40hrs, Monday to Friday, core hours to be agreed Visit OSO's – part-time, 30hrs working across 7 days Please note: some roles may require flexibility to attend mandatory training, including on non-rostered days. What we’re looking for We are looking for reliable, professional individuals who can remain calm under pressure and follow procedures accurately. You don’t need previous prison experience, but you should be able to demonstrate: Strong communication skills A responsible and professional approach The ability to work as part of a team Confidence working in a secure, regulated environment Good attention to detail and record-keeping Flexibility is essential to work shifts, including nights and weekends where required Additional Information This role is not eligible for Skilled Worker visa sponsorship under current UK Home Office rules, as it does not meet the required salary or skill level criteria. Whilst we encourage applications to other roles, candidates who already have a valid right to work in the UK through other immigration routes or permissions must meet the below minimum eligibility criteria: Have at least two years remaining on your current visa to ensure sufficient time in the role. Have lived in the UK for at least one year For general right-to-work guidance, please visit the UK Home Office website. This role is exempt from the Rehabilitation of Offenders Act 1974, and all offers of employment are subject to security clearance checks, and satisfactory employment references. You’ll be required to provide 5 years of employment and education history as part of these checks. You will be required to obtain Ministry of Justice Enhanced Level 2 Clearance & Enhanced DBS with adult and child barring vetting clearances (which required 5 years of checkable history). Why join us? Multiple roles available – find a shift pattern that works for you Stable, secure employment within a regulated environment An opportunity to contribute to public safety and prison operations Clear procedures, training and support Apply now! Submit your application today to be considered for one of our Operational Support Officer roles! About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact j&icareersUK@serco.com. At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on j&icareersUK@serco.com to discuss.