Marketing Operations Manager
Permanent, Full-time
Hybrid – 3 days at our Derby office, the rest working from home
Up to £38,000 plus benefits
About The Role
We’re looking for a Marketing Operations Manager to be the engine behind our marketing delivery, ensuring campaigns, projects and initiatives move smoothly from brief to launch. This role sits at the heart of our Marketing team, bringing structure, clarity and momentum to an evolving, creative environment. You’ll oversee workflows, manage priorities, align stakeholders and make sure our teams are set up to deliver high‑quality work both on time and on budget.
What You’ll Be Doing
* Coordinating the end‑to‑end delivery of marketing projects, from briefing through to final sign‑off
* Owning workflow and resource planning, building schedules, tracking capacity and preventing bottlenecks
* Acting as the central point of contact between creative, digital, network and wider business teams
* Maintaining and optimising our project management tools and processes (using Asana)
* Ensuring quality, consistency and brand standards are met across all deliverables
* Identifying risks early and proactively resolving issues before they impact delivery
* Managing marketing suppliers, contracts and spend, working closely with finance and risk teams
* Providing clear reporting and visibility on progress, risks and timelines to senior stakeholders
About You
You bring experience from a role such as marketing operations, account management, project coordination or a similar delivery‑focused position, within a commercially driven environment.
You’ll Also Have
* Strong organisational skills and the ability to juggle multiple priorities confidently
* Excellent communication and stakeholder‑management skills
* Experience using project management tools (Asana, Monday.com or similar)
* A proactive, solutions‑focused mindset – you spot issues before they become problems
* Understanding of creative, digital and marketing workflows
* A high level of attention to detail and pride in accuracy and consistency
* Project management qualifications (e.g. PRINCE2) are desirable but not essential
Recruitment Process
1. 1st stage: Introduction call with our Group TA Manager
2. 1st stage interview: Teams call with our hiring team
3. 2nd stage interview: in‑person at our Derby office with the hiring team
What’s In It For You
* Private Medical Insurance (Vitality)
* 25 days annual leave (increasing to 28 with service) plus your birthday off
* Matched pension contribution (L&G)
* Share save scheme (Equinity)
* Retail discounts
* Free entertainment tickets
* Flexible working hours with hybrid working for Head Office roles (as agreed with your line manager)
* A wide range of Learning & Development offers, from 121 coaching to qualification support, helping you to grow and thrive in your career
* A supportive, inclusive culture with forums you’re welcome to join from day 1, using your voice to make MAB an even better place to work
Everyone is Welcome
At MAB, we value different experiences and perspectives which adds diversity and value to our culture. As an equal opportunities employer, we are committed to creating an environment where everyone feels welcomed, included and heard for who they are. We aspire to have a diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join us. We are committed to reducing barriers in every stage of our recruitment process so everyone feels they can bring their best self when applying for new opportunities at MAB. If you’d like to hear how we can support you by adjusting our process, from application to interview and onboarding, please contact careers@mab.org.uk.
Use of AI
We recognize that AI tools can be a helpful way to articulate your qualities, skills and experience when applying for roles. It’s important to us, however, that we see the real you throughout the recruitment process. We hire real people, not polished personas! We simply ask that you consider carefully how and where you use AI during your application, so we can hear your own thoughts and meet your authentic self.
Please note we are unable to consider candidates requiring visa sponsorship at this moment in time. We won’t be accepting speculative CVs from recruitment agencies, with a full PSL in place.
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