Join to apply for the Paralegal-Civil Litigation role at Poole Alcock Solicitors
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Join to apply for the Paralegal-Civil Litigation role at Poole Alcock Solicitors
Calling all Law Graduates!
Are you a law graduate looking to take your first step into a legal career?
Northwich
Litigation
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Home Careers Paralegal-Civil Litigation
Job Description
Calling all Law Graduates!
Are you a law graduate looking to take your first step into a legal career?
We are offering a unique opportunity to join our Civil Litigation team in a varied and hands-on support role.
This is an office based role from our Head Office in Northwich, Cheshire.
This is an ideal role for someone who is pro-active and eager to gain valuable experience in a legal setting while supporting the work of fee earners. You will be exposed to the inner workings of civil litigation matters, providing a solid foundation for future progression within the legal profession.
Responsibilities
Administration / Secretarial work
* To provide general administrative support to colleagues where directed by line manager
* To prepare correspondence and documents as directed by line manager by audio typing and copy work
* To organise post and ensure this is signed by line manager (or as otherwise directed) and ready to be dispatched at the end of each day
* To manage the electronic diaries of fee earners as directed by line manager
* To manage incoming post and filing (hard copy and electronically) as directed by line manager
* To manage files so that the documents are readily accessible
* To ensure that confidential information is not passed on to third parties without permission from line manager
* To ensure that the relevant case management systems used are updated promptly and accurately.
* To handle information in a manner consistent with the firm's policies relating to data protection and information security
* To ensure that client files, both paper and electronic, are organised and stored correctly and securely
Customer Service Focus
* To communicate with clients and potential clients in a positive, professional and friendly manner
* To project a positive and professional image, including personal presentation
* To ensure that all client queries are handled efficiently and that information provided to them, and any involved third parties, is accurate and timely
Handing inbound telephone calls
* To ensure that calls (internal and external) are answered promptly (preferably within three rings) and professionally
* To answer inbound telephone calls, assisting the caller and promptly directing them to another member of the team if appropriate
* To co-ordinate a high volume of calls during peak periods, prioritising work and situations
Information management
* To take messages where necessary and direct these to an appropriate member of staff in a timely manner
* To pass on messages to clients and third parties where appropriate
* To provide accurate information to clients and third parties
* To respect the sensitive and confidential information disclosed by clients
Staff awareness
* To maintain good working relationships with colleagues
* To provide cover for colleagues where appropriate (including colleagues from different teams/office locations)
* To ensure the proper handover of work to colleagues covering you during periods of leave/absence
Experience
* Customer service focus
* Information management
* Organised with good time management
* Attention to detail and accuracy
* Skilled in the use of IT
* Ability to follow instructions
* Self-motivation
* Good use of initiative
* Ability to work to deadlines and under pressure
* Verbal and written communication
* Problem solving skills
* Ability to handle complex information
* Ability to communicate with all kinds of clients
* Respect for confidential information
Benefits Include
Additional Annual Leave
Entitlement to participate in the firm's cash healthcare scheme
Staff incentive scheme
Entitlement to join the company pension scheme
How to apply
If you would like to apply for the above role, please download and complete both our application forms and separable monitoring form by clicking the buttons below.
Once Complete There Are Three Ways To Apply
Via our Contact Form
Please complete the below contact form and upload your CV, application form and separable monitoring form.
By email
Please email your CV, application form and separable monitoring form to [email protected].
By post
Please send your CV, application form and separable monitoring form to Mrs Diane Powell, HR Manager, Poole Alcock LLP, The Dowery, 22 Barker Street, Nantwich, Cheshire, CW5 5TE.
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Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Legal
* Industries
Legal Services
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