Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: Delivery of facilities management and supporting services Compliance and risk management Leadership and team development Financial and resource management Use of Systems and Information Management Conservation, environmental and sustainability awareness Customer service and stakeholder engagement Criteria for all other applicants are:Strong ability to deliver facilities management and supporting services Deep knowledge of compliance and risk management Proven leadership and team development skillsFinancial and resource management skillsUse of Systems and Information Management to make strategic decisionsConservation, environmental and sustainability awareness Customer service and stakeholder engagement Facilities & Support Services ManagerReporting to the General Manager, you'll be a member of the Portfolio Leadership Team. You’ll lead the facilities and support services department, a small and friendly team deployed across the portfolio.Much of the attraction of working in a cross-portfolio role at Surrey Landscapes is the considerable variety of places you will look after, from a 16th century cottage, to a 20th century modernist home, to 21st century art installations and a new visitor centre. 2 days are rarely the same.Our primary sites are predominantly outdoor locations and wonderful places to work from. We have a great team of teams that all work together and support each other in our efforts to show off our amazing places.You and your team will set the conditions for success across Surrey Landscapes. You'll keep us us safe and compliant, organised and efficient, environmentally responsible, and you'll keep our buildings and facilities in great condition for the benefit of our visitors and our staff. You will be the PLT lead for accessibility and the lead for risk management.You’ll be accountable for delegated budgets and enable your team to deliver through their budgets, ensuring good cost control and sustainable procurement. The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 16 November 2025 To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 166959IRC166959EsherFixed Term p/t (30 hrs pw to 31/10/26)Ends: Nov 16th Important notice In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancyWe have an exciting new opening at Surrey Landscapes for a Facilities and Support Services Manager, 4 days per week and initially on a fixed-term contract. The advertised salary is inclusive of an Outer London weighting allowance of £3,315.00 Pro rated if you are part time. This varied portfolio currently includes the 3 primary sites of Winkworth Arboretum, Claremont Landscape Gardens and Runnymede. The portfolio also includes the Homewood, an early 19th century modernist property, and Oakhurst Cottage, a 16th century dwelling that has remained unaltered since the mid-19th century.Over the next 6 months we will see some change to the portfolio as we hand over Runnymede to join Osterley, and take on FM support to the newly acquired Munstead Wood. We will also be opening a new visitor centre at Winkworth in the Spring.Your contractual place of work will be at Claremont in Esher with frequent travel across the portfolio. Your role will include contributing to the Duty Manager rota and will involve occasional weekend working.Claremont, Portsmouth Road, Esher, KT10 9JGCompliance.Eligibility to Work in the UK27,452 pa