Overview
Join to apply for the Pharmacy Technician role at CVS Health. CVS Health is focused on transforming health care for customers and making the company a great place to work. Within our Retail locations, Pharmacy Technicians play a critical role in supporting our pharmacy teams to deliver on the brand promise with care.
Technicians support the pharmacy team to deliver operational and service excellence within the store. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately, while providing compassionate service that exceeds expectations. Technicians work with SOPs, best practices, and effective communication to contribute to a safe and inclusive culture.
Note: Depending on state requirements, Technicians may complete a rigorous company training program and satisfy registration, licensing, and certification requirements. Until requirements are completed, some duties may be restricted by the Pharmacy Manager.
Responsibilities
* Follow all company SOPs at each workstation to help Pharmacists manage and improve patient health.
* Follow pharmacy workflow procedures at each workstation (production, pick-up, drive-thru, drop-off) for safe and accurate prescription fulfillment.
* Contribute to positive patient experiences by showing empathy and genuine care at pick-up, drive-thru, and over the phone; support immunizations and other services; resolve patient problems or escalate as needed.
* Assist with basic inventory activities as permitted by law and directed by pharmacy leadership (e.g., stocking deliveries, cycle counts, returns-to-stocks, waiting bin inventories).
* Contribute to a high-performing team, embrace a growth mindset, and seek opportunities to expand clinical and technical knowledge to better assist patients.
* Remain flexible for scheduling and business needs; may travel to other stores to support shifts as needed.
* Understand and comply with applicable laws, regulations, professional standards, and CVS policies to ensure patient safety and privacy.
* Deliver additional patient health care services (e.g., immunizations, point-of-care testing) where allowed by law and supported by training and certification.
Where permissible, the Pharmacy Technician may also support immunizations with responsibilities including licensure/training, patient education, adverse event monitoring, patient information collection, and vaccine supply management.
Required Qualifications
* Must comply with state board of pharmacy requirements, including age, education, and licensure/certification where applicable.
* If the state board does not specify a minimum age, candidate must be at least 16 years old.
* If the state board does not specify a minimum education, candidate must have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
* State-level licensure and national certification requirements vary by state.
Essential Functions
* Regular and predictable attendance, including nights and weekends.
* Ability to complete required training within designated timeframe.
* Attention and Focus: concentrate on tasks, pivot between tasks as needed, and confirm prescription information for patient safety.
* Customer Service and Team Orientation: engage with patients and teammates in a friendly, supportive manner.
* Communication Skills: effectively interact with patients and colleagues; practice active listening.
* Mathematical Reasoning: use math to determine prescription quantities, days of supply, and related calculations.
* Problem Resolution: address challenging interactions and select appropriate actions.
* Physical Demands: mobility, lifting, reaching, finger dexterity, fine motor control, visual acuity, and the ability to lift up to 20 lbs occasionally.
* Any additional tasks as directed by Supervisor or Manager.
Preferred Qualifications
* 1-3 years of experience as a Pharmacy Technician.
* Experience in a pharmacy, retail, medical, or customer service setting.
* Ability to work in the home store and across the market to meet business needs.
Anticipated Weekly Hours
25
Time Type
Part time
Pay Range
$16.00 - $27.00
This pay range represents base pay for positions in this job grade; actual offer depends on experience, education, geography and other factors.
Our people fuel our future. We are committed to fostering a workplace where every colleague feels valued and belongs.
Benefits
We offer a comprehensive and competitive mix of pay and benefits, including:
* Affordable medical plan options, a 401(k) plan (with company matching) and an employee stock purchase plan.
* No-cost programs for wellness, counseling, and financial coaching.
* Benefit options that address diverse needs and preferences, including paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and more depending on eligibility.
For more information, visit the CVS benefits page. The application window is subject to change. Qualified applicants will be considered in accordance with all applicable laws regarding arrest or conviction records.
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