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Customer Experience Advisor | S1 | Retail & Business Banking | Customer Interactions, Carmarthen
Job Details:
* Client:
* Location: Carmarthen, United Kingdom
* Job Category: Other
* EU work permit required: Yes
* Job Reference: 04dd69275ba2
* Job Views: 6
* Posted: 24.04.2025
* Expiry Date: 08.06.2025
Job Description:
Join our community as a Customer Experience Advisor in Carmarthen, UK. We are recruiting for part-time roles working across Monday to Saturday, with a competitive salary package including base pay, benefits, and discretionary bonuses. Your role involves assisting customers with transactions, queries, and service needs, both in-branch and over the phone. You will build relationships, develop product knowledge, and contribute to improving customer experience.
Responsibilities:
* Act as the first point of contact for customers in branch or over the phone
* Assist with transactions, queries, and servicing
* Answer calls in our contact centre
* Build relationships and find solutions
* Develop knowledge of services and products
* Identify ways to enhance customer experience
Qualifications and Skills:
* Proven ability to deliver outstanding customer service
* Effective communication skills
* Right to work in the UK
Preferred:
* Desire to go above and beyond for customers
* Teamwork and flexibility
* Adaptability to changing priorities
Additional Information:
The role is based in Carmarthen and involves working flexible hours within the specified schedule. We promote diversity and inclusion, offering various benefits including salary, holiday entitlement, health benefits, pension contributions, and more. To proceed, ensure you have the right to work in the UK. For next steps, please follow the application instructions provided.
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