We are seeking a highly organised and proactive Customer Service & Sales Support Coordinator to join our Leafletdrop team in Marlow. This role involves customer service, inbound call handling, sales support, administration coordination, and ongoing client management. You will act as the first point of contact for clients, confidently handling inbound calls, emails, and chat queries while ensuring all enquiries and orders are managed accurately and efficiently. The role provides key administrative support across the division, keeping operations running smoothly and supporting teams to focus on strategic growth and client success. Apply today and become a key part of a collaborative and client-focused team About the RoleKey Responsibilities Act as the first point of contact for inbound client calls, emails, and chat queries Confidently handle high-volume inbound phone activity Manage bookings, orders, and service-related queries Support clients through the full order lifecycle Respond to sales and service queries and refer opportunities to Sales Create booking confirmations, delivery instructions, and reports Maintain accurate CRM records (including HubSpot) Support invoicing, reporting, and campaign administration Liaise with internal teams and external suppliers, including Royal Mail Support onboarding, shared inbox management, and general admin tasks Working hours 37.5 Monday to Friday, with hybrid working opportunities a...