£38,000- £52,000 depending on skills andexperience
Hours andlocation
This is a full-time role based in Leeds, UK. We offer hybrid working and flexible hours to everyone in the team, but this is not a fully remote opportunity and we require you to be in the office at least 3 days aweek.
As part of our commitment to making Engage a great place to work, we’ve built a comprehensive benefits package that fuels our thriving culture and delivers an exceptional, well-rounded employee experience. Some of our most popular perksare:
* Company performance linked bonusscheme
* 5% company pensionscheme
* Access to financialcoaching
* Free on-sitegym
* Hybridworking
* An award-winningoffice
* Your birthdayoff
* Regular socials and summer conference andmore…
As a Senior Project Manager at Engage, you’ll lead the agency’s largest and most complex digital projects, from discovery and definition through to launch and optimisation. This includes integration-heavy platforms (logged-in experiences, ecommerce and payment flows, back end systems and data), alongside content-rich website rebuilds with large stakeholder groups and substantial contentoperations.
You’ll take full ownership of delivery, building trusted relationships with clients, guiding internal teams, and ensuring we hit deadlines, budgets and expectations. You’ll also own forecasting and profitability for your accounts, managing scope, change control and commercials with clarity and confidence, building on the existing expectations in therole.
Beyond delivery, you’ll help shape how we work. You’ll drive improvements to our project processes, support team operations, and play an active role in mentoring and developingothers.
This role calls for calm, clarity and confidence. Someone who leads with purpose, thinks two steps ahead, and keeps delivery solutions-focused, especially underpressure.
Responsibilities
ProjectManagement
* Lead end-to-end delivery from discovery and definition through to launch and handover, creating and maintaining robust plans (timelines, milestones, critical path, tasks,owners).
* Own delivery governance across complex, multi-workstream projects, including RAID, dependencies, decision logs, and releaseplanning.
* Manage scope, budget, forecasting and change control, ensuring changes are documented, costed, agreed, and communicated with cleartrade-offs.
* Partner closely with technical leads to shape delivery approach and non-functional requirements (security, performance, accessibility), and translate technical constraints into clear plans andcomms.
* Coordinate internal teams, clients, and third parties such as platform vendors, integration partners, data providers, branding agencies, accessibility specialists, and client-side IT or securitystakeholders.
* Run clear and consistent project communications, ensuring documentation, decisions and updates are captured and shared in the right places, with the rightpeople.
* Produce high-quality reporting and status updates, tailored to the audience, keeping stakeholders aligned on progress, risks, blockers, and nextsteps.
* Monitor team progress and actively remove blockers, keeping delivery calm and solutions-focused through ambiguity andpressure.
* Own quality through the lifecycle, ensuring appropriate review and testing before client-facing releases, and coordinating bug triage, fixes, and validation againstrequirements.
* Lead content-heavy delivery where required, including content discovery and auditing, information architecture and taxonomy collaboration, content modelling inputs, governance and approvals, and migrationplanning.
* Ensure effective handover, documentation and training so clients can confidently manage and maintain their platform and contentpost-launch.
Communication
* Lead clear, consistent communication across clients, internal stakeholders, and third parties, ensuring the right people have the right information at the righttime.
* Build trusted client relationships through proactive, regular contact, adapting style and detail to suit different audiences (delivery teams, senior stakeholders, technicalleads).
* Own how communication lands with stakeholders, using calm, confident framing, especially when navigating risk, uncertainty, orchange.
* Manage project communication channels, keeping documentation, decisions, and actions visible and wellorganised.
* Escalate issues early with context, options, and recommendations, leading conversations that protect outcomes and manageexpectations.
* Lead difficult conversations with empathy and clarity, de-escalating tension and keeping discussions solutions-focused underpressure.
Projectgovernance
* Plan and manage schedules across your projects, scoping and assigning tasks, monitoring deadlines, and maintaining clear ownership acrossteams.
* Manage resourcing in our scheduling software, ensuring work is accurately booked, properly briefed, and sequenced at the righttime.
* Protect team focus and delivery momentum by actively managing scope, priorities, and stakeholdernoise.
* Prepare estimates for new work and additional requirements, ensuring assumptions, scope and risks areclear.
* Own account commercials day to day: keep forecasts up to date, monitor budget burn and margin, and maintain visibility of account health, escalating risksearly.
* Ensure timely invoicing aligned to milestones and deliverables, and keep commercial admin accurate and up todate.
* Run change control clearly and commercially, documenting and communicating impacts on time, cost, scope, andcapacity.
* Maintain internal reporting hygiene: keep project status, risks, blockers and next steps current, and ensure resourcing and forecasting data is accurate ahead of weekly and monthlymeetings.
LineManagement
* You’ll provide delivery leadership and mentoring to more junior members of the project managementteam.
* Formal line management isn’t a requirement initially but may be expected longer term, once you are fully embedded in the team andaccounts
Experience
You’ll have a proven history of leading complex digital projects from discovery and definition through to launch and handover. You’re confident driving progress across multiple workstreams, leading cross-functional teams, and guiding clients through high-stakes delivery, including integration-heavy platforms, logged-in experiences, ecommerce and payments, complex CMS builds, and content-rich website rebuilds with large contentestates.
A bit aboutus
Established in 2007 we’ve earned a reputation for consistently delivering world-class digital products and strategies. We call this Attention todigital™
We also have a strong sense of wanting to do the right thing - not just in digital, but our impact on the world too. That’s why we’re proud to be a Certified B Corporation™
We celebrate diversity and are committed to providing an inclusive working environment for employees that is free fromdiscrimination.
We therefore welcome applications from all suitably qualified candidates regardless of their race, religious beliefs, age, sex, sexual orientation or disability.
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