Client Service ManagerCannock, Staffordshire£30,000 - £40,000 per annumKey account managementDeveloping client relationships and new business opportunitiesEnsuring that all service level agreements are achievedPermanent role - £30k to £40k basic (depending on experience)Ideally with experience within the commercial vehicle industry Based in CannockDuties of a Client Service Manager* Develop healthy relationships with customers and deliver the best service levels possible* Discover new business opportunities and set up meetings - including planning and preparing presentations* Increase sales revenue from accounts working with the Business Development Manager* Identify and enhance internal processes * Monitor performance to achieve KPI's* Train, mentor and develop staff - leading by example * Manage a team to perform * Continuous improvement Experience of a Client Service Manager:* Excellent communication and organisational skills* Ability to lead and manage by example with a passion to succeed * Previous management or team leader / supervisory experience * Able to understand customer requirements and deliver excellent levels of service and give examples of this * Presentation skills * New business wins, sales development and client relationships building skills * Ideally have an automotive or commercial vehicle industry background an advantage Working hours of a Client Service Manager:8am to 4.30pm Monday to Thursday8am to 2pm Friday - 37.5 hours - however some flexibilit...