Overview
The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in and strive to mix things up with a values-driven approach to beauty and retail.
Your role in a nutshell
To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies.
More About The Role
With over 2,000 exciting products designed to suit every customer’s preference, our team talks with customers daily. We learn customers’ needs and recommend products that make them feel good. We offer products with natural ingredients, many ethically sourced through Community Trade programmes. When advising a customer on skincare, we help communities build a better life too.
As part of our team of Consultants you will offer expert advice to customers and provide an inspirational insight into The Body Shop products and philosophy. You will learn the products, their origins and proactively engage with customers to find a range that suits their preferences and lifestyle.
What We Look For
* Strong interpersonal skills to build rapport with customers - customer service experience is ideal
* Ability to communicate and listen effectively
* A genuine passion for beauty and the retail industry
* Open availability for evening, weekend, and holiday shifts
Talent Drivers
* Collaborative Skills
* Personal Conduct
* Commerciality
* Purpose
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other
Industries
* Retail
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