Retail Team Member - Henley
Location: Henley
Hours: 16 Hours Per Week (Including Weekends)
Pay rate: £12.60 Per Hour (including paid breaks)
Join Our Retail Team! There’s more to COOK than food: our shops actively serve their communities, thanks to the warmth, knowledge, and care of our Retail Team. We’re looking for remarkable people to join us who can host customers in the shop just like they would at home.
The Role
1. Offer exceptional service, prioritizing the customer above all else.
2. Use your knowledge to help customers plan menus or advise on catering for occasions. Promote upcoming offers, products, and promotions.
3. Maintain shop cleanliness, ensure stock is replenished and rotated, and keep freezers full.
4. Operate the till efficiently and accurately.
5. Understand shop paperwork and legal checks.
6. Open and close the shop, including cashing up.
7. Check deliveries, assist with stock taking, and place orders as needed.
8. Wear a clean apron and name badge at all times.
Good to Have
If you are a foodie, great! We will train you on our products, how and where they are made, and which dishes suit various occasions. Experience is not necessary, but previous retail or customer-facing experience is a plus.
Don’t worry if you don’t tick all the boxes— we value potential.
Benefits include
* Paid breaks
* Paid leave for birthdays, moving house, becoming a grandparent, or children starting school
* Staff profit share
* Wellbeing program
* 30% staff discount
* Access to CookieJar Smart Spending discounts and free food perks
* Team meals, events, and away days
* Being part of a B-Corp-certified business that values sustainability, people, and community
And many more!
About Cook
We’re a proud, independent, family-owned B Corp that cares deeply about our food, our people, and doing the right thing—even when it’s not the easiest path.
Our vision is to be a place where everyone feels welcome and belongs. We believe in collaboration, diversity, and growth. If you want to grow with COOK, please apply.
Starting pay during the engagement period is £12.30.
INDFP
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