Operations Team Leader
FreeSpirits, a global digital solutions company, is recruiting for an Operations Team Leader to join the team at their state‑of‑the‑art facility in Lutterworth (LE17 4XH). The role is full‑time, temporary, 6‑9 months, Monday to Friday AM shifts.
Shifts available: Monday to Friday
AM: 6am-2pm (0600-1400) – £14.06 per hour.
Responsibilities
* Provide direction and supervision to deliver production targets and achieve objectives.
* Coordinate priorities, control workflow and ensure business and client expectations are met.
* Focus on training and mentoring the team, promoting and developing a multi‑skill staff base.
* Complete and maintain all daily and weekly reports and logs for the team/site – using KPIs to analyse service delivery performance, identify and implement improvements.
* Manage SOPs and procedures, ensuring both are continuously reviewed and updated.
* Research and resolve service issues and implement solutions, investigating and problem‑solving questionable data/reporting.
* Supervise workloads, contribute to setting team targets for the site/region, and manage poor conduct where necessary.
* Support the supervisory team in recruiting suitable high‑calibre, customer‑service focused staff.
Required skills and experience
* Previous experience as an Operations Team Leader, Warehouse Supervisor, Production Supervisor or similar.
* Strong people‑management skills with a respectful management style and modern way of thinking.
* Experience leading a multi‑skilled team of 20+.
* Excellent IT skills, particularly in Word, Outlook and Excel (reporting).
* Good knowledge of compliance including GDPR, Data Protection and ISO standards, with experience supporting audits.
* Customer‑facing ability to interact with all levels.
* Full UK Driving Licence.
* Willing and able to complete enhanced government‑level security clearance checks.
Please apply today or call our Trafford Park branch to discuss this Operations Team Leader role in more detail!
Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Business for this vacancy.
Seniority level
* Mid‑Senior level
Employment type
* Temporary
Job function
* Management
Industries
* Strategic Management Services
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