A fantastic opportunity has arisen to join a growing, forward-thinking coffee technology business as a Coffee Field Service Engineer, supporting premium clients across West London and the surrounding counties; this field-based role is perfect for someone who loves great coffee as much as they enjoy solving technical challenges, offering up to £42k, Monday-Friday schedule without a weekend rota, 26 days annual leave plus bank holidays, a Tesla company vehicle, Door to Door pay, and the chance to work with innovative, design-led coffee systems; you'll be responsible for repairs, installations, maintenance, customer training, documentation, and delivering exceptional service while representing a modern, dynamic business that prides itself on quality, innovation, and a supportive team culture.
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
Key responsibilities of Coffee Field Service Engineer
* Diagnose and repair a range of premium coffee systems, delivering expert fault-finding, maintenance, and on-site repairs to minimise downtime and keep customers delighted.
* Carry out precise installations and thorough site surveys, ensuring every setup is completed to the highest standard.
* Manage filter changes efficiently, keeping machines performing at their best and preventing avoidable issues.
* Quality Assurance: Ensure all work meets equipment specifications and supports consistent coffee quality - aiming for first-time fixes wherever possible.
* Customer Communication: Keep customers informed throughout the service process and collaborate closely with your line manager for daily updates.
Requirements of a Coffee Field Service Engineer
* A minimum of two years' hands-on experience working with bean-to-cup coffee machines, including installation, servicing, and maintenance.
* A solid electrical and mechanical skill set, with the ability to diagnose and resolve technical issues confidently.
* A full UK driving licence, essential for this field-based role.
Package for Coffee field Service Engineer
* Basic salary between £37,000 - £42,000 depending on experience.
* Monday to Friday schedule with no Weekend Rota
* Door to Door pay
* Company vehicle - Tesla with ability for personal use.
* 26 days annual leave + bank holidays, your birthday off, optional volunteering day,
* company bonus scheme,
* Pension contributions,
* Ongoing training and development to grow your technical expertise
This is your chance to work with premium clients, cutting-edge technology, and a supportive team that values your expertise and invests in your development. xsngvjr Apply today and become a key part of a company that's shaping the future of coffee engineering across West London and beyond.