Job Description
Position: Property Manager
Location: Glasgow
Contract: Full-time, Permanent
Reporting to: Associate Director (Property Management)
An exciting opportunity has arisen for a well-organised and customer-focused Property Manager to join a growing property management business, supporting a diverse residential portfolio while delivering a best-in-class service in line with a customer excellence charter.
This role would suit an individual with experience in property management or factoring, although candidates from a strong customer service or lettings background will also be considered. The position offers a mix of office-based duties, site visits, and customer engagement, within a fast-paced and supportive team environment.
Property Manager - Role Overview
Reporting to the Associate Director, you will be responsible for managing a portfolio of properties, ensuring a high standard of service delivery while maintaining strong relationships with customers and contractors.
Key responsibilities include:
Customer Experience & Engagement
1. Deliver a high standard of customer service in line with the customer excellence charter
2. Build and maintain effective relationships with customers and contractors
3. Prepare and issue regular customer communications
4. Conduct owners' meetings, both one-to-one ...