Credit Controller / Customer Support
Location: Salford Quays / Hybrid Contract: Temporary 10 Weeks (Potential Extension) Start Date: ASAP
Hours: Monday - Thursday 9am - 5.30pm / Friday 9am-4pm
Manchester Staff are delighted to be partnering with a fast-growing and innovative media business with an established reputation across digital, creative, and commercial content sectors. Due to a busy period of growth, the business is now seeking a Credit Controller / Customer Support professional to join the team on an initial 10-week temporary contract, with the potential for extension.
This is an excellent opportunity to join a collaborative and fast-paced environment where you will play a key role in supporting the finance function and maintaining strong customer relationships.
The Opportunity
As a Credit Controller / Customer Support professional, you will be responsible for managing outstanding accounts, supporting customer queries, and helping to ensure an efficient and positive client experience.
This role would suit someone who is proactive, organised, and confident communicating with customers and stakeholders at all levels.
Key Responsibilities
* Manage the end-to-end credit control process
* Chase outstanding invoices via phone and email in a professional and timely manner
* Build and maintain strong relationships with customers and clients
* Resolve payment queries and account discrepancies efficiently
* Allocate payments and reconcile customer accounts
* Support invoicing and sales ledger administration
About You
* Previous experience within credit control, accounts receivable, accounts payable and customer support
* Strong communication and relationship-building skills
* Confident handling customer queries and difficult conversations professionally
* Excellent organisational skills and attention to detail
* Ability to prioritise workload and work independently
* Good working knowledge of Microsoft Office including MS Excel and finance systems
* Positive, proactive, and team-oriented approach
* Experience within media, creative, or fast-paced commercial environments would be advantageous
What's on Offer
* Competitive hourly rate
* Hybrid working model
* Initial 10-week temporary contract with potential extension
* Immediate start available
* Friendly and collaborative team environment
* Opportunity to gain experience within a growing media business
Ready to Apply?
If you're an experienced Credit Controller or Customer Support professional available immediately or at short notice and looking for your next temporary opportunity, we'd love to hear from you.
Manchester Staff acts as an employment agency and employment business. We welcome applications from candidates of all ages. By applying, you consent to us storing your details for the purpose of matching you with suitable opportunities.