Salary: £42,839-£45,091
Hours per week: 37 hours
Interview date: Wednesday 3rd June 2026
We are looking for an experienced ERP Engineer to join our Oracle ERP Support and Development team, providing hands‑on technical support and development for the Council’s Oracle Fusion Cloud ERP and Oracle Integration Cloud (OIC) platforms.
In this role, you will act as a senior technical specialist, taking ownership of complex incidents, service requests and change activity across the Oracle landscape. You will diagnose and resolve technical issues, assess change impacts, and communicate clearly with stakeholders to maintain a stable, secure and highly available ERP platform supporting around 4,500 council staff and 30,000 external users.
You will also play a key role in the technical management of the platform, covering system configuration, integrations, security and the technical impact of Oracle’s monthly and quarterly release cycles. This includes leading technical testing and regression activity, and ensuring that fixes, enhancements and configuration changes safeguard data security, system integrity and service continuity.
The role involves close collaboration with third‑party suppliers and internal teams across ICT, Finance, HR and Payroll. You’ll provide day‑to‑day technical leadership within the support function while contributing to continuous improvement, helping the Council maximise the value of its ERP investment.
Responsibilities
* Provide senior technical support and development for Oracle Fusion Cloud ERP and Oracle Integration Cloud platforms
* Own complex incidents, service requests and change activity across the Oracle landscape
* Diagnose and resolve technical issues, assess change impacts and communicate with stakeholders
* Manage system configuration, integrations, security and release cycles for the platform
* Lead technical testing and regression activities, ensuring data security, system integrity and service continuity
* Collaborate with third‑party suppliers and internal teams across ICT, Finance, HR and Payroll
* Offer day‑to‑day technical leadership within the support function and drive continuous improvement
Qualifications
* Proven hands‑on experience in supporting Oracle Fusion Cloud ERP and Oracle Integration Cloud
* Solid background in integrations and data flows, user administration and security configuration
* Experience with technical tooling such as SQL, SFTP, PowerShell and VBA
* Operating within structured incident, problem and change management processes
* Broad understanding of wider ICT principles, sound judgement and the confidence to prioritise effectively in a business‑critical environment
Benefits
* Hybrid working model: office staff on site for at least half their hours, community‑based staff and customer‑facing roles working from their service location
* Opportunity to work on a large‑scale, high‑impact enterprise platform that directly supports public services
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos and a commitment to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best.
We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.
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