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Quality assurance & compliance officer

Durham Tees Valley Airport
Stockton-on-Tees Borough Council
Compliance officer
€40,000 a year
Posted: 8 May
Offer description

About the Role

This fixed‑term contract (12 months, covering maternity leave) is part of the Strategic Procurement Team. The Council adopts a robust approach to assess the quality of care provided by contracted services and to ensure compliance with contractual expectations.

* Are you a strong communicator with a passion for developing positive relationships?
* Are you self‑motivated, solution‑focused and organised?
* Do you thrive on a varied workload, making a difference and driving improvements to services?


Key Responsibilities

* Oversee a portfolio of contracted care providers, including older people’s care homes, children’s residential care, homecare and day opportunities.
* Work collaboratively with providers, Council teams and external partners to deliver effective quality assurance and compliance processes.
* Continuously improve the quality of commissioned care and support services through regular assessments and reporting.
* Support service providers in improving service quality and ensuring contractual compliance.
* Maintain high personal standards of self‑discipline and communicate effectively with a range of stakeholders.


Qualifications & Experience

* Demonstrable experience of working with quality management systems and quality assurance practices.
* Experience in working with service providers to improve service quality and ensure contractual compliance.
* High personal standards, enthusiasm and strong communication skills.


Benefits

* Competitive salary up to £40,777.
* 27 days annual leave per year, rising to 32 days with five years of service (plus bank holidays). Additional leave purchase option available.
* Generous pension scheme through the LGPS with the option to contribute extra.
* Access to learning and development opportunities, a car lease scheme, discounts at retailers, online GP appointments, an employee assistance programme and physiotherapy services.
* Flexibility to work part of the week from home.


Legal & Regulatory Information

Rehabilitation of Offenders Act 1974 (Exemptions): This post is exempt from the Act under the 1975 Order, requiring disclosure of all criminal convictions, cautions, reprimands and final warnings.

Right to Work: All applicants must provide valid proof of the right to work in the UK as part of statutory employment checks.

Visa Sponsorship: Sponsorship is offered only for specific roles and is not guaranteed for this position.


Additional Information

For more information about working for Stockton‑on‑Tees Borough Council, visit the Careers page: https://www.stockton.gov.uk/careers

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