Overview
Senior Store Assistant – Keyholder role at Travis Perkins plc (Toolstation brand) in Harrogate. 20 hours per week. Join a fast-paced, employee-focused retailer focused on great customer service and personal growth.
What You'll Do
* Be the friendly face of Toolstation, helping customers find what they need and assisting with deliveries, warehouse tasks, and stocking shelves.
* Handle store deliveries, unpack stock, keep the store clean, and prepare orders. Be prepared to roll up your sleeves.
* Provide outstanding service by engaging with customers and maintaining efficiency during busy times.
* Ask the right questions to understand customersulfil their projects and help them get everything needed.
* Be proactive in selling the Toolstation Club and Trade Accounts, signing customers up to access deals and competitive prices.
* Keyholder responsibilities: open and close the store, assign daily tasks to the team, and provide short-term supervisory cover when needed.
What You'll Bring
* A friendly personality to help maintain high store standards and create a positive workplace.
* Reliability, flexibility, and commitment; support for customers and the team.
* Accountability from previous roles and willingness to step up when needed.
* Energy, enthusiasm, and a personable attitude.
What You'll Get
* Opportunity for career growth within Toolstation and Travis Perkins Group, with access to training and development including Toolstation Academy and Apprenticeship programmes.
* Benefits: 22 days holiday + Bank Holidays; company pension scheme and life assurance; bonus scheme and cycle-to-work; Save and Buy options; 20% discount across Travis Perkins companies; health and wellbeing support with Aviva Digicare; financial education and recognition awards; retailer discounts.
About Toolstation
Toolstation is one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we serve trade professionals, DIY enthusiasts, and self-builders. There are opportunities to grow with us across the Group.
To apply
Caught your interest? Visit www.toolstationjobs.com or click apply. Our policy is to employ the best-qualified people and provide equal opportunity for advancement and training, without discrimination based on gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
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