Field Service Engineer - Scotland Salary & Benefits: Starting salary of £38,349 with an attractive monthly bonus scheme
Company vehicle
Comprehensive company pension plan
33 days of annual leave
Extensive equipment training provided
Position Overview: Due to continued growth, Burtons Medical Equipment is seeking a dedicated Field Service Engineer to join our expanding team. As a Field Service Engineer, you will be responsible for the service, repair, and commissioning of our diverse range of medical products at customer sites within your assigned area. As this is a field-based position, applicants located within the designated area are essential.
You will be expected to maintain a high standard of customer service, building strong, lasting relationships with clients and ensuring their needs are met.
About Us: Burtons Medical Equipment is a leading provider of medical equipment within the Animal Healthcare and Human Healthcare Dental sectors. With over 40 years of experience, we manufacture, supply, and service a wide variety of products across the UK & Ireland and internationally.
Our team of 180 employees is committed to delivering top-tier aftercare services. This includes a team of Regional Field Service Operation Managers, Technical Support Specialists, Field Service Engineers, and In-House Service & Repair Technicians, all dedicated to ensuring our customers receive the best possible support.
Your role as A Field Service Engineer will include: Perform scheduled servicing, repair, and commissioning of medical equipment at customer sites
Manage your own workload efficiently, ensuring all tasks are completed within deadlines
Establish and maintain excellent relationships with clients, ensuring high-quality customer service
The successful Field Service Engineer will have: Strong electrical and mechanical fault-finding abilities
Previous experience in a customer-facing field service engineer role
Experience with medical equipment is a plus, though full product training will be provided
Background in EBME (Electrical and Biomedical Engineering) is advantageous
Self-motivated, with a proactive and productive approach
Ability to manage tasks independently
Competent in using computers
Valid full UK driving license
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