<div><h3>Overview</h3><p><b>Job role:</b> Support Worker</p><p><b>Service:</b> Park Drive</p><p><b>Hours per week:</b> 36 hours per week</p><p><b>Salary:</b>£12.71 per hour</p><p><b>Location:</b> Ellesmere Port, Cheshire</p><h3>A Day in the Life</h3><p>As a Learning Disability Support Worker, no two days are alike. Our approach revolves around person-centred planning, tailoring services to suit the distinct requirements of each person we support. We are deeply committed to working towards positive outcomes for every individual, celebrating milestones on their journey to personal growth. You will be equipped with comprehensive training to provide a wide range of assistance, including personal care, behavioural support, fostering independence and confidence, and nurturing positive relationships through effective communication.</p><p>A full UK driving licence is essential. You will be responsible for transporting residents in disability-adapted vehicles to appointments, social outings, and other activities. Safe and compassionate driving is a key part of delivering high-quality care and support.</p><h3>Who we’re looking for</h3><p>People who share and support our vision and values:</p><ul><li>Supporting rights, needs, choices & dreams.</li><li>Seeing the possibility to make a difference in all that we do.</li><li>Being financially responsible and economically sustainable.</li><li>Embracing new technology and innovation.</li><li>Appreciating every colleagues contribution.</li></ul><h3>Employee Benefits</h3><p>As a charity, we value our teams and the life-changing work they do. We offer the following:</p><ul><li>Welcome bonus: Receive a £250 bonus — £50 after 4 weeks of service and £200 after completing 2 months. Not eligible if we sponsor you to work in the UK.</li><li>Access to training and development, both in-house and accredited courses; we will pay for your qualification and on completion of level 2 or above we will reward you with £150 bonus (plus £50 for passing care certificate).</li><li>Access to wecare; health and wellbeing support including 24/7 GP access.</li><li>Blue Light Card – we’ll cover the cost of your card.</li><li>Access to discount schemes, including discounted childcare, shopping and online training courses.</li><li>Night Enhancement: hours between 8pm and 8am carry an additional £1 per hour. Applies to regular contracted hours, bank hours or overtime.</li><li>Free meals on 12-hour shifts to help maintain energy levels.</li><li>Refer a Friend: £200 if you refer a friend who is successful.</li><li>Christmas Enhancement (Double Time) for Christmas hours worked.</li><li>Ongoing investment in new technology including care plan and rota apps, with full training provided.</li><li>Shifts available across services via online rota system; could be same-day or future shifts. Shifts range from 3 to 12 hours, including sleep-in shifts.</li><li>Get Paid As You Earn with FlexEarn — access to a portion of earnings as soon as hours are worked.</li></ul><h3>Job Description</h3><p><b>Job Title:</b> Support Worker</p><p><b>Responsible to:</b> Service Manager</p><p><b>Responsible for:</b> The People We Support</p><h3>Our Values</h3><p>Supporting rights, needs, choices and dreams; Seeing the possibility to make a difference in all that we do; Being financially responsible and economically sustainable; Embracing new technology and innovation; Appreciating every colleagues contribution</p><h3>Job Summary</h3><p>To work under the direction of the Service Manager to meet the needs of the people we support, promoting an environment that provides high-quality, personalised care through individual consultation, continued development, and learning.</p><h3>Key Responsibilities</h3><p><b>Colleagues</b></p><ul><li>Mentor new colleagues during induction to support high-quality care delivery.</li><li>Participate in supervision, observation and appraisal processes.</li><li>Provide effective communication including accurate written reports.</li></ul><p><b>Business</b></p><ul><li>Follow WCL financial procedures.</li><li>Act in line with the organisations environmental and sustainability principles.</li></ul><p><b>The People We Support</b></p><ul><li>Help maintain a caring environment aligned with best practice, guidance and legislative requirements.</li><li>Contribute to clear and effective communication with all stakeholders.</li><li>Deliver high-quality care in line with support plans and organisational policy (including personal care, physical and mental support, medication, activities and engagement).</li><li>Seek and share the views and preferences of the people we support.</li><li>Promote high levels of satisfaction among people we support, families, colleagues and commissioners.</li><li>Support the Service Manager with complaints and concerns following WCL policy.</li><li>Maintain positive relationships with families, the community, and external partners.</li><li>Understand and implement safeguarding procedures.</li></ul><h3>Safeguarding</h3><ul><li>Complete Safeguarding of Vulnerable Adults and Mental Capacity Act training.</li><li>Recognise and report safeguarding concerns appropriately.</li></ul><h3>Health and Safety</h3><ul><li>Take reasonable care of your own and others\ health and safety.</li><li>Cooperate with the employer to ensure compliance with legislation.</li><li>Avoid misuse of equipment or systems provided for safety.</li><li>Support the Service Manager in maintaining a safe environment.</li></ul><h3>Data Protection</h3><ul><li>Respect confidentiality in line with the Data Protection Act 2018 and ISO27001.</li><li>Use and share information only with authorised people and for authorised purposes.</li></ul><p>This job description is not exhaustive and may be amended to meet service needs.</p><h3>Person Specification</h3><p><b>Qualifications</b></p><ul><li>Desirable: A recognised health or social care qualification.</li></ul><p><b>Experience</b></p><ul><li>Additional relevant training or qualifications.</li></ul><p><b>Essential</b></p><ul><li>Evidence of wanting to professionally develop.</li><li>Willingness and ability to learn.</li></ul><p><b>Desirable</b></p><ul><li>Experience supporting people with disabilities, older people, dementia or mental health needs.</li><li>Experience working as part of a team.</li></ul><p><b>Technical Skills</b></p><ul><li>Essential: Ability to handle basic numerical data, including simple financial information.</li><li>Essential: Ability to use Microsoft Office (Word and Outlook).</li><li>Desirable: Ability to use WCL transport or own transport when required.</li></ul><p><b>Personal Qualities</b></p><ul><li>Essential: Understanding of fairness and valuing diversity.</li><li>Essential: Understanding of safeguarding vulnerable adults and the ability to recognise concerns.</li><li>Essential: Ability to work positively and flexibly as part of a team.</li><li>Essential: Positive values relating to disability, older people, dementia and mental health.</li><li>Essential: Understanding of WCLs key statements and how to demonstrate them.</li><li>Essential: Ability to provide high-quality support to people with learning disabilities, dementia and mental health needs.</li><li>Essential: Good verbal and written communication skills.</li><li>Essential: Ability to listen sensitively.</li><li>Essential: Strong interpersonal skills.</li><li>Essential: Ability to develop and maintain positive relationships with others.</li><li>Desirable: Ability to plan, organise and prioritise tasks.</li><li>Desirable: Understanding of positive, person-centred support planning.</li></ul><h3>Ready to Change Lives? Apply Now!</h3><p>If you are passionate about making a genuine impact and enriching the lives of others, then we would love to hear from you. We receive a high volume of applications each day, and if your application passes our prescreening stage, a member of our friendly team will be in touch to guide you through the next steps.</p><h3>More About We Change Lives</h3><p>We Change Lives (WCL) is a charity based in Northwest England, dedicated to empowering individuals with learning disabilities, physical disabilities, older people, those with dementia, and individuals experiencing mental health issues. Our mission is to enable people to lead their best lives in purposeful, healthy, and fulfilling ways. We achieve this by providing compassionate support through our residential homes, supported living schemes, and various community-based services.</p></div>