Join to apply for the Sales Engineer role at 8x8.
8x8 connects our customers and teams globally, empowering CX leaders with performance and insights to make smarter decisions, delight customers, and drive lasting business impact.
Responsibilities
* Develop formal sales plans and proposals for assigned opportunities
* Transfer industry, technical, and product knowledge to customers
* Keep up-to-date on competitive solutions, products, and services
* Provide technical and sales support for accounts
* Perform advanced technical presentations for customers, prospects remotely and in-person
* Develop advanced system configurations and implementations in response to customer needs and requirements
* Develop and maintain an expert understanding of all 8x8 applications and products
* Represent at conferences, industry, and sales events when requested by the department manager
* Provide direct support for the functional and technical fulfilment of RFIs, RFQs and RFPs in their sales territory
* Continue education on the platform and underlying technologies
* Convey customer requirements to Product Management teams
* Demonstrate ability to implement, drive and track projects
* Apply solutions, technology, and products to business opportunities
* Travel throughout the sales region when required
* Show strong verbal and written communication skills with a focus on needs analysis, positioning, business justification, and closing techniques
Qualifications
* Proven experience leveraging AI-enabled tools to enhance efficiency, problem-solving, and collaboration
* 3 years of sales engineering experience in Unified Communications
* 3 years of proficiency in selling hosted contact centre applications
* Experience with high availability telephony and contact centre architectures, platform and application design
* Ability to provide technical leadership to the account team
* Ability to work effectively on a remote basis
* Highly action-oriented with strong initiative to be successful
* Willingness to take ownership of accounts and account-related actions
* Ability to coordinate across various groups and functional teams
* Ability to complete the job with minimal supervision
8x8 believes diversity makes our company stronger and is a proud equal opportunities employer. We encourage all staff to bring their authentic selves to work. We are a member of the Living Wage Foundation and reserve the right to undertake background checks on any candidate we extend an employment offer to.
Location: London, England, United Kingdom
Learn more on our company website at www.8x8.com and follow us on LinkedIn, Twitter, Facebook and Instagram.
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