Job Details
Job Title: Airwave and Business Support Officer : HC622947
Work Location: Vickery Building, Netley : free parking and hybrid working available
Salary: Scale 5, GBP 30,333 : GBP 32,613
Hours: 37 hours per week : office hours are 08:00:16:00 Monday to Friday
Contract:Permanent
Closing Date: Sunday 11th January 2026
at 23.59 hours
Are you looking for a new and exciting opportunity?
The Contact Management Department are looking for someone with good attention to detail and strong communication skills. You should be proactive, able to manage your own workload and be
comfortable working independently and as part of a team.
You will be working in a multi skilled role ranging from Asset management of Police Radio Equipment/Accessories to Producing 999/101 calls for Officers/Staff or for evidential purposes in court.
About the role
Airwave Asset Management
You will be responsible for the issuing of personal and pool Airwave Radios and accessories across Hampshire and Isle of Wight as well as providing replacements equiptment either in person or via pre:booked booked appointments. This will also include arranging warranty repairs for both Handheld and Vehicle radios.
You will have responsibility for the auditing of handheld and vehicle radios to comply with Home Office Guidelines by maintaining a safe and secure auditable system for the issue, storage and holding of all Airwave : both overt and covert : Airwave assets and documentation. You will have the opportunity to carry out station visits to assist with the Auditing and Maintenance of all Handhelds radios across Hampshire and Isle of Wight.
You will provide an effective service for end users to offering technical support and acting as a liaison between end users and third party suppliers.
Disclosure Requests
You will be navigating and interrogating requests, Police databases and Voice recorders to supply 999/101 recordings of incidents which will be either to be used as a working copy by authorised staff/officers or for use at court. You will also be required to redact 999/101 calls of personal information to ensure it is in line with data protection and disclosure procedures and supplying exhibited statements.
You will attend court if necessary to evidence the integrity of the system and procedures followed.
Liaising with external forces to assist with their enquiries and conducting daily checks to ensure call recorders are operating correctly is also a key part of this role.
Please see the Airwave and Business Support Officer
r
ole profile for more information
Whats on offer?
As members of Hampshire and Isle of Wight Constabulary police staff you will have access to a wide benefits package*, including but not limited to:
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Family friendly policies supporting those with caring responsibilities.
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Generous annual leave entitlement starting at 24 days in addition to public holidays, rising to 29 after five years' service.
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Access to a wide range of learning and development opportunities
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Local Government Pension Scheme
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Retail, holiday and leisure discounts through Hampshire Police Leisure and Sports Club or Blue Light Card
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Excellent wellbeing support and access to Employee Assistance Programme
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Staff representation groups and inclusion network
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Eye test vouchers
Application and Interview
If you've never completed a competency:based application or interview before, make sure you read each competency or value in detail, research the STAR (situation, task, action, result) format and use it when giving evidence.Candidates Guidance for Completing Application Forms
Essential Qualifications
Educated toQCF Level 2 (5 passes) OR work experience deemed to have brought the po