Network Operations Centre (NOC) Engineer - 24/7 Shifts (Belfast)
Located: onsite in NewtownAbbey, County Antrim
Salary: £30,000 – £32,854 (+ £4,800 Shift Allowance/annum)
We are seeking a skilled and customer-focused IT/Network Engineer to join our dynamic 24/7 Operations Centre team in Belfast. You will be part of a shift-based team supporting critical infrastructure, resolving IT/network incidents with precision, and ensuring high-quality service delivery across a wide client base.
This role is ideal for someone who thrives in fast-paced environments, enjoys solving technical challenges, and is passionate about delivering excellent customer service.
Shift Pattern:
* Days: 4 days on (7am–7pm), 4 days off → repeated twice
* Nights: 4 nights on (7pm–7am), 4 nights off → repeated twice
* Then cycle returns to days
All candidates must have experience working in a shift-based operational environment.
As a NOC Engineer, you will act as a key escalation point, monitoring and troubleshooting network and IT incidents, working within SLAs, supporting field engineers, liaising with third-party suppliers, and maintaining clear communication throughout the incident lifecycle. The role offers strong training and development opportunities, including funded apprenticeships, professional certifications, and clear career progression, alongside a shift allowance and a comprehensive benefits package.
What’s in it for You:
* Competitive salary
* Opportunity for career progression and development
* Professional training & apprenticeships (including funded qualifications and exams)
* 23 days annual leave (rising to 27 with service) + option to buy more leave
* Paid volunteering day for charity or community work
* Employee Network Groups supporting diversity and inclusion
* Company-matched pension scheme
* Cycle-to-work scheme
* 15 weeks’ fully paid maternity, adoption, and shared parental leave