You must be an enthusiastic, conscientious person that is willing to learn and work as part of the team. Basic maths and literacy skills are required and to be computer literate in Microsoft office products.
The successful candidate must use their initiative and be flexible to cover other team members during busy and holiday periods. The ability to adapt to the fast pace of a leading refrigeration service provider is required.
Essential Skills:
* Previous customer service experience of 1 year
* Ability to work to strict deadlines.
* Professional and helpful approach
* Organised
* Flexible
Desirable Skills:
* Experience using Microsoft Dynamics NAV.
* Previous experience in an engineering environment or similar role preferred.
* Basic engineering knowledge would be advantageous.
Daily duties include but not limited to:
* Input service breakdown calls
* Answer telephones and emails
* Update customers
* Liaise with engineers
* Order and monitor spares
Salary dependant on age and experience
28 days holiday inclusive of bank holidays
Company Pension Scheme
Office Hours 09:00 - 17:00 including paid breaks (Flexible for the right candidate)
Job Types: Full-time, Permanent
Work Location: In person