Job Overview
At Sky Retail we are the friendly faces connecting new customers to the world of Sky. Join our team as a Retail Advisor and take advantage of an exciting opportunity to work in one of our amazing stores located in the Broadway shopping centre, Ealing.
* Salary: £27,210 basic salary with a competitive commission scheme on top
* Retail store: Broadway shopping centre, Ealing (Sky store locator)
* Hours: 40 hours per week, including evenings and weekend working. We’re always there for our customers, if the shopping centre is open, so are we.
* Benefits: Enjoy exclusive discounts on Sky’s products and services, along with a pension plan, Health and Wellbeing initiatives, and a range of additional perks.
What you'll do
* Play a vital role in bringing Sky’s products & services to life for our customers, creating an incredible immersive experience and connecting them to more of what they love, every day.
* Showcase the latest products, engaging customers through conversations and letting your personality shine.
* Look for new and creative ways to engage with customers and deliver the best service in the country.
* Deliver world‑class demonstrations of the latest Sky products and services, expertly matching customers with their ideal package.
* Be part of a team, building an inclusive culture where we can learn from each other, be authentic, and where everyone can thrive together.
What you'll bring
* A proactive and self‑driven approach, paired with exceptional people skills. You excel at building meaningful connections, asking insightful questions, and demonstrating genuine curiosity.
* You actively listen to understand needs, provide the best possible solutions and ensure your customer feels heard, valued, and appreciated.
* A real passion for selling and creating opportunities through solutions.
* Show a keen interest in understanding every aspect of our business, with a strong focus on Sky’s products and services, and staying informed about the wider market.
Inclusion
Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’, we work hard to ensure we’re a truly inclusive place to work. This means we don’t just look at your CV; we focus on who you are and the potential you bring to Sky.
If you need any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.
Why wait?
Want to do the best work of your life? With 24 million customers across 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join us and enjoy plenty of on‑the‑job training and the support you need to get off to the best start at Sky.
Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. Depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Thinking of joining the team? We would love to hear from you.
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