Overview
Join to apply for the Lead IT Infrastructure Engineer role at LiveWest. This is a hands-on leadership role overseeing on‑premises and cloud environments, ensuring seamless operations across business locations.
This position involves working closely with cross-functional teams, driving service improvements, and mentoring junior engineers. If you’re passionate about infrastructure excellence and making an impact, this is your opportunity to thrive.
Responsibilities
* Monitor and maintain all IT infrastructure components to ensure high availability
* Manage on‑premises (VMware) and Azure server environments, including backups
* Lead virtualization initiatives and capacity planning using data and trend analysis
* Troubleshoot and resolve WAN/LAN and infrastructure-related issues
* Collaborate across teams to resolve challenges and improve services
* Document infrastructure processes and changes in line with ITIL best practices
* Plan and lead disaster recovery tests and implement improvements
* Stay current with IT developments and recommend infrastructure enhancements
* Provide technical support and mentorship to junior team members
* Monitor M365 updates and coordinate business-wide implementation
Qualifications
* Proven experience in managing on‑premises and cloud server infrastructure including Windows Server operating systems and virtual machine computing
* Strong expertise in managing and deploying virtual server environments using VMware
* Experience with network deployments, integration and virtualization
* Experience with capacity planning and infrastructure monitoring tools
* Excellent troubleshooting and problem-solving skills
* Strong communication and documentation skills, ability to deliver written and verbal communication to senior colleagues
* Ability to work effectively in a team and independently
* Continuous professional development to stay updated with the latest technologies and best practices
* Full and valid driving licence, prepared to travel to alternative sites on a regular basis
Please note: This role is not eligible for visa sponsorship. Applicants must have the right to work in the UK for the full duration of the role without requiring sponsorship.
Benefits
* Working Style: Hybrid working with 2 - 3 days in the office to support your work/life balance
* Generous Annual Leave: 26 days, plus bank holidays, increasing to 30 days with length of service; option to purchase up to 5 extra days (pro rated for part time roles)
* Pension Contributions: Up to 9% employer contributions
* Health Benefits and Perks: Health care cash plan, virtual GP services, discounted gym memberships, and retail discounts
* Learning and Development: Ongoing personal and professional growth opportunities
* Family Support: Policies to help balance work and family life
* Wellbeing: Mental health support, enhanced sick pay, wellness campaigns, and free flu jabs
* Smarter Travel: Cycle to Work and Car Benefit schemes
* Giving Back: Up to four paid volunteering days per year
About Us
LiveWest is a values‑led organisation committed to innovation, collaboration, and customer focus. We are one of the largest employers in the South West, with a team of around 1,800 colleagues serving 80,000 customers. We nurture local talent and provide opportunities for people within the communities we serve.
We are committed to supporting our colleagues with autonomy and encouragement to thrive and reach their potential. We are building brighter futures together.
Inclusion at LiveWest
LiveWest is committed to an inclusive and diverse workplace where everyone is valued, respected, and empowered. We are a signatory of Inclusive Employers, a Disability Confident Employer, and the Armed Forces Covenant. We welcome individuals of all backgrounds and experiences to join our team. More information about Inclusion at LiveWest is available on our website.
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