The role Southern Housing are looking for a naturally caring individual who's dedicated to helping others in need to join our amazing team of care and support workers at our extra care schemes across the Isle of Wight! As Senior Care and Support Worker you will assist the Registered Manager onsite to deliver a high level of care for residents, ensuring care is compliant with CQC The location: Our CQC Registered Office is in Newport, however this is a role that is based in our services across the Island delivery care and support to residents living in our schemes or in their own homes. What you'll be doing To support the Registered Manager and Deputy Manager to line manage staff including supervision, appraisals, absence monitoring, and providing them with appropriate support and training to ensure their continuing personal and professional development as well as compliance with regulations Maintain awareness of all legislative and contractual agreements for effective and quality service provision. Monitor and assist with the development of resident involvement, daily activities and social inclusion within the wider community. Assist the Registered Manager and deputy manager in the assessment of potential residents if required. Provide care to residents, as identified in their person-centred care plan as necessary. This will include intimate personal care. Responsible for ensuring the delivery of care that promotes independence, rights, choices and inclusion in their community What you'll need Hold relevant NVQ Level 3 qualification (or equivalent) or actively studying towards this Basic First Aid certificate Proven knowledge of health & safety appropriate to the post Knowledge and awareness of local services Be able to listen and communicate effectively Excellent written and oral communication skills Able to work unsupervised Basic health and safety awareness Ability to act calmly and professionally in emergency situations Basic IT skills Benefits in working with us As a trusting and competitive provider of care and support services on the Island, we can provide you with paid travel time, generous mileage and holiday allowance, paid DBS and training as well as health benefits package. And if you're interested in career progression, then we are the employer for you! The ability to buy extra leave and discount cards Flexible working hours - covering weekdays, evening & weekends Employee referral scheme Cash claim-back on medical treatments Full training provided at no additional cost Additional payment for sleep-in duties, where applicable Discounted rates on a cycle scheme, personal medical plans, life assurance, give as you earn, critical illness and travel insurance Closing date: Monday 2nd February 2026 at 23:59pm Please note, we reserve the right to close this vacancy early should we receive a high volume of applications Applying for roles with us About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailers discounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion & Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.