Salary: £62,000 - 102,000 per year Requirements: Strong technical expertise in installation, diagnostics, maintenance, and repair of complex systems Experience with hydraulic, electrical, electro-mechanical, and IT subsystems Excellent problem-solving skills and ability to troubleshoot technical issues Strong communication skills for effective liaison with customers and teams Ability to work independently and as part of a team Willingness to travel internationally and within the UK, particularly to Bristol and Wales Relevant degree or technical certification in engineering or a related field Responsibilities: Provide on-site technical support for Cargo Vehicle Inspection (CVI) and RTT X-ray Detection Scanner systems Carry out installation, troubleshooting, maintenance, and overhaul of hardware and software components Diagnose and resolve technical issues across various subsystems Act as the primary technical liaison between our company and customers Respond to third-line technical support requests from field engineers, distributors, and customer representatives Provide post-acceptance and defect liability support for mobile and airport cargo inspection systems Participate in the installation of static, gantry, and portal CVI/RTT systems Maintain accurate technical documentation, including service reports and database entries Technologies: Hardware Support Mobile Security More: We are Rapiscan Systems, an industry leader in detection technology, providing cargo and vehicle inspection systems and services essential for security at ports, borders, and high-threat facilities. We are currently seeking a skilled Field Service/Support Engineer to join our dedicated team focused on ensuring optimal operational quality and customer satisfaction in the Wales & Bristol regions. This role offers opportunities for international travel and is vital in helping us combat challenges like terrorism and drug smuggling. Join us to make a difference in security technology. last updated 13 week of 2026