Overview
Provide effective management, direction and coordination regarding resources, workloads, processes, and projects. This is a great opportunity to move into a vibrant and forward-thinking environment supporting the delivery of a diverse range of construction services. This role will appeal to you if you have a genuine interest in the delivery of public services and a commitment to continuous improvement and delivery of a high-quality service. Examples of the type of work involved:
* Responsible for the delivery of electrical services in residential and civic buildings across Leeds City Council's properties.
* Team Leader will support the Team Manager in maintaining the day-to-day operations of the service.
* To be responsible for undertaking daily supervisory and line management duties for a team of trade operatives.
* To undertake site visits and surveys.
* To provide support and guidance to team members.
* Job Purpose: To support the Team Manager in managing staff to deliver a safe, efficient, cost effective and customer focussed responsive repairs and void service.
Responsibilities
* Assist the Team Manager to deliver business improvement plans, focussing on a range of activities which will deliver Value for Money services to customers and contribute to the delivery of Council priorities.
* Undertake daily line management duties of staff within the team in accordance with all council policies and procedures, ensuring staff records are maintained using the appropriate documentation and guidance.
* Be responsible for undertaking daily supervisory duties including provision of appropriate tools, resources and equipment.
* Work remotely and autonomously on construction sites across the city.
* Ensure all relevant Health & Safety procedures are followed and monitored on site and recorded/reported as required in line with CDM 2015.
* Responsible for cost control within the team, ensuring costs and value of works are recorded accurately and promptly and that commercial performance meets required levels.
* Provide advice and maintain up-to-date expert awareness and knowledge of installation methods, current legislation and new innovations on refurbishment and new build projects.
* Ensure costs are recorded accurately and works are processed through appropriate systems and invoiced promptly.
* Ensure work is to the required standard to meet requirements and assist with audits by approved bodies (e.g., NICEIC).
* Assist in organising and planning workloads to ensure resources are deployed effectively, achieving maximum quality and productivity to deliver service plan priorities.
* Ensure contract management plans are adhered to and assist with service and contractor review meetings.
* Carry out site visits and surveys to determine requirements and provide feedback as appropriate.
* Provide support and guidance to team members with day-to-day issues in line with LCC policies and procedures.
* Train, coach and mentor staff including Apprentices to ensure appropriate development plans exist to achieve their potential.
* Carry out and oversee quality staff appraisals, team talks and 1-2-1s with effective documentation; promote values of the Council.
* Maintain positive relationships with staff and trade union representatives; ensure operatives and sub-contractors work to KPIs and SLAs, aiming for right-first-time delivery.
* Investigate and resolve complaints about the service; assist in developing and reviewing risk assessments and safe systems of work as necessary.
* Investigate incidents/accidents to identify causes and prevent recurrence.
* Maintain personal effectiveness and uphold Leeds City Council values and code of conduct; operate in line with Business Continuity and risk management procedures.
* Contribute to strategy and workforce planning; ensure activities comply with legal/regulatory requirements and Council policies; work flexibly across Leeds Building Service as priorities require.
* Support change management and organisational development as required; continually drive value-for-money, customer-focused service.
Qualifications and Requirements
* Essential requirements: demonstrate the following criteria; shortlisted candidates must meet all essential requirements.
* Able to work flexibly across different work locations and areas.
* Ability to provide effective management, direction and coordination regarding resources, workloads, processes and projects.
* Ability to manage and monitor performance, provide clear objectives.
* Excellent communication skills, both verbal and written.
* Ability to resolve potential conflict and gain cooperation and trust.
* Ability to supervise, direct and motivate staff.
* Ability to develop productive working relationships that command respect, trust and confidence.
* Strong customer care focus and ability to communicate effectively with customers, staff, contractors and Elected Members in person, by phone and in writing.
* Ability to manage competing priorities and adapt to changing circumstances.
* Ability to use IT applications (Word & Excel) and management information systems.
* Ability to produce high-standard work with attention to detail and meet tight deadlines.
* Ability to use initiative to develop solutions for complex issues and ensure service delivery.
* Ability to understand charging methods including schedule of rates to ensure commercial performance.
* A relevant trade qualification or demonstrable experience.
* Excellent understanding of relevant legislation (e.g., BS7671 Electrical Wiring Regulations, Part P) and building regulations; knowledge of landlord obligations and CDM 2015.
* Understanding of Elected Members’ role and community needs; commitment to equality and diversity.
* Awareness of asbestos-related issues and responsibilities; knowledge of employment policies including attendance and disciplinary procedures.
* Understanding of Council values and commitment to embed them in ways of working.
* Keep legislative knowledge up to date with regulatory changes and undertake appropriate training.
* Experience in electrical work involving service, repair and installation; capable of working with partners and stakeholders; able to present complex information to diverse audiences; experience of tender documentation.
Desirable Requirements
* Relevant Health & Safety qualification (e.g., IOSH, NEBOSH).
* AM2; recognised management or project management qualifications.
* Membership of a professional body (e.g., RICS).
* Knowledge of BS 5266 Emergency Lighting and BS 5839 Fire Detection/Alarm Systems.
* Experience supervising operational staff.
About Leeds City Council and Leeds Building Services
Leeds City Council is one of the region’s largest employers with over 14,000 employees. Leeds Building Services (LBS) is the in-house service provider for construction, repairs and maintenance across the Council, delivering Responsive Repairs, Maintenance and Planned Works to Council Houses and assets across 800 sites including schools, the civic estate, offices, sports and leisure centres, and children's homes.
Benefits
* A competitive salary and annual leave entitlement plus statutory holidays.
* Membership of the West Yorkshire Pension Fund with generous employer contributions.
* Flexible and hybrid working arrangements subject to service requirements.
* Clear career pathway and continuing professional development opportunities.
* A range of staff benefits to support wellbeing and financial wellbeing.
If you do not have the right to work in the UK, you must consider eligibility for sponsorship through the Skilled Worker visa route before applying. To be eligible for sponsorship you’ll usually need to be paid at least £41,700 per year or meet other criteria. Ensure you are eligible before applying.
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